Assistant Campus Director, Ramstein Campus

at  EmbryRiddle Aeronautical University

Job Description
Discover Your Future with Embry-Riddle Aeronautical University!
Embry-Riddle: A Global Leader in Aviation and Aerospace
With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we’ve been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

• Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
• Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.

Embry-Riddle Aeronautical University recognizes the value of diversity and is dedicated to fostering a positive climate in which all students, faculty, and staff are encouraged in their professional, social, and intellectual pursuits. Embry-Riddle is committed to providing
equal employment opportunity and affirmative action for qualified individuals. The University does not tolerate discrimination on the basis of race, creed, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, or any other status protected by federal, state, or local law.
Opportunity:
Join the Aviation and Aerospace vanguard!
Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that’s at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.
Position Overview: Embry-Riddle Aeronautical University, Worldwide Campus is currently hiring an Assistant Campus Director (ACD) located at the Ramstein, Germany Campus location. The ACD participates in the general administrative responsibilities of the campus. They participate in the public relations and marketing efforts to provide the civilian and military sectors with relevant information regarding University programs and services. In the absence of the Campus Director and/or the Associate Campus Director, the ACD continues all general operations of the campus with only minimal supervision provided from the Worldwide Campus Department of Campus Operations.

Job Responsibilities Include:

• Promotes the University and its programs through participation in college fairs, briefings of interested groups, and other available means. Communicates with local civilian organizations as well as the military. Helps maintain an excellent relationship and communication with the local Education Services Officers (ESOs), for a campus located within an Education Center of a military installation.
• Responsible for the timely completion and submission of registration and end of term actions and student account collections as needed. Maintains pertinent data on these activities to be used in reports on campus operations. Maintains student data in Campus Solutions (CS) and Campus Imaging. Appropriate use of the CS comment screen as applicable. Participates in monitoring the enrollment trends of the campus. Ensures that all University policies and procedures are enforced.
• Provide(s) various student services to include academic advisement and counselling, preparation of unofficial student evaluations, degree maps, maintenance of imaged student records, and reconciliation and follow-up of student accounts receivable. Performs regular, in-person contact with prospects, applicants, new students, and continuing students in line with Campus Communications timeline. Along with the Campus Director and Associate Director (where applicable), is responsible for student retention.
• Images any necessary supporting VA documents for the certification of veterans for educational benefits in a timely and accurate manner.
• Acts for the Campus Director or the Associate Campus Director as needed in their absence. Maintains a positive and professional image at all times. Demonstrates sound decision making and troubleshooting skills.
• Closely cooperates with the Campus Director in support of the campus operations to include active participation in all training activities. Demonstrates effective utilization of University tools and resources.
• Processes information for reports and correspondence in a timely and accurate manner in accordance with published procedures. Prepares reports for various University and external agencies.
• Assists in monitoring and processing budget expenditures for the campus. Practices diligence in safeguarding of University assets. Along with other campus staff members, ensures that campus financial affairs are in good order and that the campus is audit ready at all times.
• Minimal travel is required for the position
• Liaises with education center & ESO to effectively promote ERAU programs & services to local military communities
• Supports students through lifecycle of prospect, active, to graduation
• Includes at-risk advisement, FA, VA, & administrative services for enrollment
• Market & promote student activities
• Identify ways to grow student population , meet enrollment projections

Qualifications

Required Qualifications:

• Associate’s degree
• (0-1) years of work-related experience

Required Skills, Knowledge, Abilities:

• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.
• Excellent customer service skills
• Academic advising experience
• Attention to detail with initiative to set and accomplish goals
• Working knowledge of office procedures and equipment
• Ability to work as a team player with strong communication skills
• Aviation background or experience desired

• Promotes the University and its programs through participation in college fairs, briefings of interested groups, and other available means. Communicates with local civilian organizations as well as the military. Helps maintain an excellent relationship and communication with the local Education Services Officers (ESOs), for a campus located within an Education Center of a military installation.
• Responsible for the timely completion and submission of registration and end of term actions and student account collections as needed. Maintains pertinent data on these activities to be used in reports on campus operations. Maintains student data in Campus Solutions (CS) and Campus Imaging. Appropriate use of the CS comment screen as applicable. Participates in monitoring the enrollment trends of the campus. Ensures that all University policies and procedures are enforced.
• Provide(s) various student services to include academic advisement and counselling, preparation of unofficial student evaluations, degree maps, maintenance of imaged student records, and reconciliation and follow-up of student accounts receivable. Performs regular, in-person contact with prospects, applicants, new students, and continuing students in line with Campus Communications timeline. Along with the Campus Director and Associate Director (where applicable), is responsible for student retention.
• Images any necessary supporting VA documents for the certification of veterans for educational benefits in a timely and accurate manner.
• Acts for the Campus Director or the Associate Campus Director as needed in their absence. Maintains a positive and professional image at all times. Demonstrates sound decision making and troubleshooting skills.
• Closely cooperates with the Campus Director in support of the campus operations to include active participation in all training activities. Demonstrates effective utilization of University tools and resources.
• Processes information for reports and correspondence in a timely and accurate manner in accordance with published procedures. Prepares reports for various University and external agencies.
• Assists in monitoring and processing budget expenditures for the campus. Practices diligence in safeguarding of University assets. Along with other campus staff members, ensures that campus financial affairs are in good order and that the campus is audit ready at all times.
• Minimal travel is required for the position
• Liaises with education center & ESO to effectively promote ERAU programs & services to local military communities
• Supports students through lifecycle of prospect, active, to graduation
• Includes at-risk advisement, FA, VA, & administrative services for enrollment
• Market & promote student activities
• Identify ways to grow student population , meet enrollment projection