Assistant Catering Operations Manager

at  Sodexo

EXCITING CAREERS.

At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Assistant Catering Operations Manager to join our team in Cambridge,
CB2 0AA and play a key role in driving excellence and innovation

• Catering Operations Management: Oversee daily operations, including restaurants, cafés, and grab & go markets. Ensure all areas are clean, well-maintained, and meet Sodexo standards, while assisting in stock control and financial management.
• Team Leadership & Development: Lead and motivate a team of around 10 employees, ensuring proper training, coaching, and alignment with company policies. Actively manage employee performance, engagement, and succession planning.
• Customer Service Excellence: Drive exceptional front-of-house customer service, enhance visitor experience, and ensure immaculate cleanliness and presentation across all areas of service.
• Health, Safety & Compliance: Prioritize Health & Safety, including food safety, COSHH, and fire safety. Manage risk assessments, incident reporting, and safety briefings, and ensure compliance with all regulations.
• Collaboration & Stakeholder Management: Foster strong relationships with senior stakeholders and clients, representing the catering team in operational discussions and ensuring client satisfaction through consistent performance and adherence to contractual KPIs.