Assistant Divisional Manager - South Division

at  Moorfields Eye Hospital NHS Foundation Trust

Operational and performance management Be accountable for the delivery of services provided by the Division within available resources Actively promote and develop new ways of working: continually review services and work with colleagues to redesign services to meet patient needs and enable the Division to achieve objectives Identify and address service pressures, using own judgement to respond and deal with a range of routine and urgent situations and developments. This will require the planning, formulation, monitoring and review of action plans, policies and strategies Be responsible and accountable for the formulation of new service developments and initiatives, including the preparation of bids and business cases Monitor Division activity levels, ensuring that activity, income and NHS plan targets are achieved by identification of areas where improvement is needed and putting in place realisable plans To work with commissioning colleagues to ensure that services are appropriately funded. This will include the analysis of services, including statistics, activity performance, audit, the use of confidential patient data and report-writing Lead and participate in ad hoc project work as and when required Project manage significant service transformation and change projects to deliver efficiency and quality improvement Work with other members of the operational team across the Trust as required assisting with operational patient flow on a day to day basis Work with colleagues from every discipline and at all levels across the Division to improve service efficiency and patient experience Ensure delivery of Trust and statutory responsibilities within the financial resources available Participate in the Trust senior manager on-call rota Deputise for & exercise the delegated authority of the Divisional Manager as required across the full range of their responsibilities Represent the Division at Trust meetings and the Trust at external meetings as required People management Directly line-manage senior administrator(s) within the Division. This will include the provision of a broad range of HR areas of work including: recruitment; achievement and maintenance of performance and quality standards Monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and work with line managers and the Human Resources (HR) team to address issues of concern Promote a high performance culture by holding people to account within the Division Provide advice and guidance for staff who line-manage other staff within the Division and to become directly involved as and when required Analyse current and future service activity and establish the workforce required to ensure the appropriate staffing skill/band mix for the delivery of service plans Undertake individual performance appraisals for directly line-managed staff within the Division and to ensure appropriate training plans are developed within the required timeframes Be responsible for ensuring that all staff are compliant with mandatory training requirements To promote high level leadership skills by demonstrating attributes consistent with the leadership qualities framework, and to promote and support the development of this these skills within the general management team Finance and Service Delivery Accountable to the Divisional Manager for the management of delegated budgets Accountable for the delivery of services within the agreed budgets, taking corrective action when expenditure deviates from plan.
To manage and authorise resource and to ensure they are provided within financial resources. Accountable for validation and sign off for invoices against delegated budgets. To assist the Divisional Manager in the financial planning for the Division as a whole, undertaking investigations in specified areas as required. With the Divisional Manager, develop systems to ensure financial viability and which maximise income, control expenditure and deliver cost improvements and efficiencies within the Division.
Responsible for the implementation of specific cost improvement programmes (CIPs) for the Division in line with corporate objectives. Identify sources of additional income and efficiency savings. Assist the Divisional Manager with the planning and delivery of the Divisions capital programme, assessing risk and establishing priorities for equipment replacement. Lead and direct the planning and organisation of departmental service plans and to be responsible for the delivery of the annual Division business plan.
Risk management, patient involvement & Clinical Governance Responsible along with Head of Nursing, Quality Partner and Division clinical leads for governance for the implementation & maintenance of the clinical and corporate governance framework for the Division within the Trusts framework Support the Divisional Manager in the co-ordination of effective methods for determining patient/carer views on services provided, encouraging the patients/carers to participate in user strategy Be responsible for investigating and responding to specific patient/ carer complaints as required, in line with Trust policy, ensuring a thorough investigation is undertaken, replies are produced to required standards in relation to timeframes and quality and ensure that they are sensitive to the needs of the patients and their families. Ensure lessons are learnt and corrective action is taken Monitor incidents and risks within the areas of responsibility, ensuring risks are mitigated and escalated as appropriate thus improving patient and staff safety and reducing unnecessary costs and financial liabilities to the Trust Undertake serious incident investigations as required Undertake research and benchmarking work to identify areas of best practice in order to ensure continuous improvement and innovation Represent the Division when required by actively participating in trust-wide operational working groups To provide operational support to the management of risk within the Division To participate in Risk Assessments, taking action as appropriate To co-ordinate the compilation of departmental risk register

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