Assistant Estate Manager

at  First Port

Edenbridge, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Feb, 2025GBP 16575 Annual07 Nov, 2024N/ACustomer Service,Emergency Situations,It,HealthNoNo
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Description:

Job Role: Assistant Estate Manager (Ref 22942)
Location: Edenbridge, Kent
Salary: £16,575.00 per annum plus benefits
Job Sector: Retirement– Assisted Living
Hours: Monday-Friday 4pm-9pm (25 hours per week)

SKILLS & EXPERIENCE

  • Customer service - a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
  • Communication - a natural communicator, with the ability to resolve issues and complaints effectively
  • Health & Safety - an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations
  • IT - able to operate Microsoft Office applications, and confident in learning new systems
  • Administration - organised, methodical and experience of keeping accurate records
  • Personal - an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative.

Responsibilities:

  • Maintain a high profile around the development / office, ensure our residents are checked within our requirements.
  • In the event of an emergency, call the appropriate response team or authorities.
  • Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
  • Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
  • Arrange cover for holidays and illness where necessary
  • Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
  • Build and maintain links with residents family members, local authorities; Doctors, Social Workers, Health Authority etc as required and appropriate.
  • Maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
  • Assist with sales listed with our partner company Retirement Homesearch, make new residents feel welcome and help them settle in, where possible being present to welcome them.
  • Complete your continuous professional development training and attend all training events/meetings as directed by your Estate Manager and Human Resources.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Human Resources/HR

HR / Administration / IR

HR

Graduate

Proficient

1

Edenbridge, United Kingdom