Assistant Facilities Manager - RAF Valley

at  Serco Plc

Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Location: RAF Valley (covering an additional 4 sites)
Salary: Up to £38,000
12 month FTC. Full time
Assistant Facilities Manager – Drive Operational Excellence with Us!
Are you a proactive facilities management professional with a knack for ensuring seamless operations and high standards? Join our team as an Assistant Facilities Manager and play a crucial role in delivering efficient and compliant maintenance services in accordance with statutory and MoD requirements.
In this role, you’ll oversee the daily delivery of maintenance and response activities, monitoring the performance of supply chain teams and ensuring that qualified personnel are assigned to the right tasks with the right tools. Your attention to detail and commitment to quality will ensure that all performance indicators are met, and tasks are meticulously documented in the CAFM system. You’ll be actively involved in risk management, reviewing Risk Assessments and Method Statements, and supporting a safety-first culture by coordinating safe practices, especially for projects involving Working at Height, Confined Spaces, and Asbestos and Legionella compliance.
Working closely with the Defence Infrastructure Organisation (DIO) and end-users, you’ll serve as a single point of contact, ensuring quick resolution of any issues, building strong client relationships, and offering technical guidance. You’ll also support Helpdesk requests, assist with complaint resolutions, and manage additional works projects from start to finish.
Working out of RAF Valley, you will also cover Indefatigable Training Centre, Llanrwst Training Centre, Fairbourne Training Centre and RAF Mona.

To thrive in this role, it would be ideal if you hold a Level 4 Facilities Management Qualification or equivalent technical background, along with hands-on experience in operational Facilities Management roles. Familiarity with planned and response maintenance, CAFM systems, and a proactive approach to stakeholder engagement will set you up for success.
Advanced qualifications in asset management, such as IWFM membership or Institute of Asset Management certifications, will give you an edge but are not essential.
If you’re ready to champion best practices, manage complex maintenance tasks, and contribute to a sustainable, profitable facilities operation, we’d love to hear from you. Join us in shaping efficient and effective facilities management solutions!
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter