Assistant Facility Admin

at  FirstService Residential

JOB OVERVIEW:

The Assistant Facility Administrator acts as the front desk liaison to ensure all residents/guest inquiries are directed to the appropriate associate and /or department.
Responsible for community and board support, and the advancement of the community in terms of its quality of life and physical environment.
Compensation: $17-18/hr

SKILLS & QUALIFICATIONS:

• Event Coordination
• Administrative
• Customer Service
• Proficient communication skills
• Proficient written, verbal, and active listening skills
• MS Office Suite

EDUCATION & EXPERIENCE:

• High School Diploma

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
• Valid California Driver’s License and State mandated vehicle insurance, and registration.
• Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance.
• Ability to work late into evenings as required for board meeting attendance.

May be required to work overtime as needed and approved by supervisor, including occasional evening meetings. Consistent and regular attendance required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

ABOUT US:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

EXPERIENCE EXCEPTIONAL SERVICE WITH A FULFILLING CAREER IN PROPERTY MANAGEMENT WITH FIRSTSERVICE RESIDENTIAL.

To learn more about our company and culture, please visit www.fsresidential.com/california

DISCLAIMER

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

YOUR RESPONSIBILITIES:

• Receive and process new owner registration/tenant forms and create new access cards.
• Monitor and oversee the master community event and activities calendar and ensure accuracy for posting on the community monitors and website. (i.e. facility room reservations and administrative duties.)
• Communicate with club members on the policies and guidelines pertaining to community room rentals, space and equipment.
• Assist with enforcing the policies and procedures of the Canyon Club community clubhouse. Report any issues to the General/Facility Manager.
• Maintain vendor relations and compliance and ensure that service standards are maintained.
• Participate in scheduled Social Committee meetings related to the social and recreation needs of community residents.
• Record and maintain activity progress notes and owner attendance in activities.
• Create and implement survey tools and processes to identify resident interest for community event activities and recreational programs.
• Communicate with supervisor and staff on all logistics involved for each event and stating the role each person is responsible for and follow through with meeting needs.
• Monitor monthly expenditures of all community events, activities, recreational programs, etc. to ensure management of expenses, accurate coding and compliance to budget limits.
• Promote the community’s current and upcoming events via newsletter, e-Blast and advertisements within the clubhouse.
• Perform any range of special projects, tasks and other related duties as assigned.
• Attend and participate in Association Board meetings as required
• Manage the maintenance and cleanliness of rooms, furniture and equipment used for each venue; both pre and post events.
• Order materials and supplies as well as maintain accurate inventory for each event and office as needed.
• Perform general office duties (i.e. retrieve and distribute mail, document filing, correspondence, etc.).
• Adhere to FirstService Residential guidelines, Core Values, and Global Service Standards.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
• Valid California Driver’s License and State mandated vehicle insurance, and registration.
• Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance.
• Ability to work late into evenings as required for board meeting attendance