Assistant Food and Beverage Manager - Embassy Suites by Hilton Seattle Downtown Pioneer Square
The Embassy Suites by Hilton Seattle Downtown Pioneer Square is seeking an Assistant Food and Beverage Manager to join the leadership team! This position will be highly focused on leading the team in the complimentary breakfast buffet for our guests. Do you have a passion for food and beverage, strong leadership skills and prior high-volume experience? Apply today! Don’t miss this great opportunity to be a part of an amazing team, work in a vibrant downtown city hotel, and grow your career within Hilton!
Be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use.
The Embassy Suites has 282 guest rooms and nearly 15,000 square feet of event space. They are steps away from football and soccer games at Lumen Field and less than a half mile from baseball at T-Mobile Park. Union Station is a block east for easy access to attractions, like Int’l District, the Space Needle and Pike Place. The property also has a health club inclusive of a heated indoor pool, sun deck, and equipment including a Peloton® Bike with toe cages. They also provide a free breakfast and complimentary evening reception.
The hourly rate for this position is $32.00 - 33.04.
What will I be doing?

As an Assistant Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:

• Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
• Ensure consistency in food quality and presentation and monitor cost and portion controls
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in recruiting, interviewing and training team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We’re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We’re leaders in our industry and in our communities.
• Teamwork - We’re team players in everything we do.
• Ownership - We’re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits
Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Low cost Medical Insurance coverage – only $40 a month for you and your family. Work only 65 hours in the month to be eligible.
• Vision, dental, life and disability insurance
• Mental Health Resources
• Paid Vacation Time – accrue up to 40 hours of vacation in your first year.
• Sick Time – earn 1 hour of sick time for every 30 hours you work
• Holiday Pay
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Contribution per hour paid to a pension plan
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay

Other Compensation

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Complimentary meals in the Team Member Restaurant while on shift
• Complimentary use of on-site fitness facility outside of working time
• Monthly reimbursement of up to $50 for public transportation for the purpose of commuting to work

LI-MM

• Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
• Ensure consistency in food quality and presentation and monitor cost and portion controls
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in recruiting, interviewing and training team member