Assistant General Manager

at  Browns Socialhouse South Surrey

ABOUT US:

Browns Socialhouse is a family restaurant focused on providing an exceptional dining experience. We pride ourselves on quality, customer service, and creating a welcoming environment for both guests and staff. We are looking for a dynamic and passionate Assistant General Manager (AGM) to help lead our team and ensure the smooth operation of our restaurant.

POSITION OVERVIEW:

As the Assistant General Manager (AGM), you will work closely with the General Manager to oversee the daily operations of the restaurant, ensuring exceptional service, quality food, and a positive work environment. You will be responsible for managing staff, maintaining operational standards, handling customer relations, and supporting the growth of the restaurant.

Key Responsibilities:

• Assist in managing the daily operations of the restaurant, ensuring a smooth and efficient service.
• Supervise, train, and motivate front-of-house and back-of-house staff.
• Maintain high standards of food quality, cleanliness, and safety.
• Provide leadership during shifts and maintain a positive atmosphere for both staff and guests.
• Oversee inventory management, ordering, and stock control.
• Assist with scheduling and payroll.
• Resolve customer complaints or concerns professionally and promptly.
• Collaborate with the General Manager to develop and implement strategies to drive sales and improve performance.
• Monitor and analyze financial performance, including cost control and budgeting.
• Ensure compliance with health and safety regulations, as well as company policies.
• Foster a culture of teamwork, respect, and accountability.

Qualifications:

• 1+ years of experience in restaurant management or a similar role.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a team.
• Excellent communication and problem-solving abilities.
• Proven ability to manage operational processes, financials, and inventory.
• Experience in a fast-paced, high-volume environment.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of restaurant industry trends, best practices, and health/safety regulations.
• Passion for delivering an exceptional guest experience.

Compensation & Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Employee discounts and perks.
• Opportunity for career growth and advancement.

Join our team and be part of a vibrant, fast-paced restaurant environment where you can grow, thrive, and make an impact!
Browns Socialhouse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $45,000.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care

Experience:

• Restaurant management: 1 year (required)

Work Location: In perso

• Assist in managing the daily operations of the restaurant, ensuring a smooth and efficient service.
• Supervise, train, and motivate front-of-house and back-of-house staff.
• Maintain high standards of food quality, cleanliness, and safety.
• Provide leadership during shifts and maintain a positive atmosphere for both staff and guests.
• Oversee inventory management, ordering, and stock control.
• Assist with scheduling and payroll.
• Resolve customer complaints or concerns professionally and promptly.
• Collaborate with the General Manager to develop and implement strategies to drive sales and improve performance.
• Monitor and analyze financial performance, including cost control and budgeting.
• Ensure compliance with health and safety regulations, as well as company policies.
• Foster a culture of teamwork, respect, and accountability