Assistant General Manager

at  Miguels Jr 30

JOIN MIGUEL’S FAMILY!

Do you believe food is more than just a meal? At Miguel’s, we’re passionate about creating memorable experiences through delicious food and genuine hospitality. We’re searching for enthusiastic team members who share our Why: to share the love with everyone we serve.

ASSISTANT GENERAL MANAGER POSITION SUMMARY:

The Assistant General Manager (AGM) is responsible for the Front and Back of the House operations of a single business location with the General Manager and whenever s/he is offsite. This position is not present in every location and can also be considered a leadership developmental position

REQUIREMENTS

• Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact
• Proven ability to lead, manage and motivate a team
• Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
• Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
• High School Diploma or Equivalent

• Drives combined team performance in BOH and FOH towards daily excellence in execution and great guest service.
• Creates a positive spirit of pride and fellowship across the team and in the work environment to promote sales and retention of top talent with the support of the GM.
• Promotes guest service proactively and represents the company on guest recovery regarding restaurant-level issues/complaints
• Work with the GM to actively solicit, interview and select top talent from a pool of external, internal, and referred candidates to fulfill current and future needs.
• Understand and help manage the financial and operational performance of the business to meet and exceed its goals/metrics.
• Leads by example through formal performance management, coaching, and positive role modeling of service, company policies and procedures, and brand standards.
• Key developmental focus is the Shift Supervisors as direct reports to both GM and AGM
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot, and walkway.
• Daily communication with the GM to ensure all tasks, issues, and day-to-day items are handled efficiently and properly.
• Completes other duties as assigned by GM
• Obtain a ServSafe Certification within 90 days of hire