Assistant Hospitality Manager

at  University of Notre Dame

Position Overview
We are seeking a dedicated Hospitality Assistant to join our dynamic team at Notre Dame at Kylemore. This role is integral to providing exceptional service to our diverse community of guests, including students, faculty, conference attendees, and visitors. The position requires working in a unique setting that combines academic, spiritual, and cultural programming in the historic Kylemore Abbey.
Key Responsibilities
- Assist in coordinating conference and event preparations, including room setups and guest requirements
- Support the accommodation needs of guests, ensuring rooms are properly prepared and maintained
- Help manage dietary restrictions and special requirements for program participants
- Assist with transportation arrangements when needed
- Support the coordination of academic conferences, spiritual retreats, and professional development events
- Help maintain facilities and ensure proper setup for various activities
- Assist with check-in procedures and guest orientation
- Support accessibility requirements for guests with special needs
- Help coordinate with cleaning teams for room configurations
- Assist in emergency situations and provide support to guests as needed
Required Qualifications
- Strong commitment to customer service excellence
- Ability to work in a fast-paced, dynamic environment
- Excellent interpersonal and communication skills
- Strong attention to detail and organizational abilities
- Ability to work flexible hours, including evenings and weekends during peak seasons
- Professional and positive attitude
Working Hours and Environment
This position requires working 40 hours per week, with flexibility during peak season month. During these periods, you may be required to work overnight shifts up to three nights per week. Schedule will vary based on programming needs.
Accommodation will be provided for overnight shifts.
Benefits
- 20 working days paid holidays plus public holidays
- Health insurance
- Retirement plan
- Professional development opportunities
- Time off in lieu for additional hours (with prior approval)
Core Values
The ideal candidate will demonstrate Notre Dame’s core values of integrity, accountability, teamwork, leadership in mission, and leadership in excellence. They will understand and support the Catholic mission of the University while providing exceptional service to our Notre Dame family and visitors.
How to Apply
Please submit your resume and cover letter detailing your experience in hospitality services and your ability to contribute to our dynamic team environment.
Job Type: Full-time
Pay: €30,000.00-€45,000.00 per year

Benefits:

• Additional leave
• Bike to work scheme
• Company events
• Company pension
• Employee assistance program
• Employee discount
• Private medical insurance
• Wellness program

Schedule:

• Flexitime
• Holidays
• Weekend availability

Ability to commute/relocate:

• Connemara, County Galway: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Education:

• Junior Certificate (required)

Experience:

• Hospitality: 5 years (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Expected start date: 25/02/202

Please refer the Job description for details