Assistant Laundry Manager

at  Anantara

Company Description
Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.
Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

• Oversee and supervise laundry staff, providing guidance, training, and support to ensure they perform their duties efficiently and adhere to hotel policies and procedures.
• Monitor and maintain inventory levels for laundry supplies and equipment, and coordinate with the procurement department for timely replenishment.
• Ensure all laundry equipment is in good working condition and coordinate with the maintenance team to address any repair or maintenance needs.
• Implement and enforce proper laundry procedures, including sorting, washing, drying, folding, and pressing, to achieve high-quality standards.
• Regularly inspect the laundry process to ensure quality control and resolve any issues related to cleanliness, stains, and damage.
• Collaborate with the Housekeeping and Front Office departments to meet guest requests and resolve any laundry-related guest concerns promptly.
• Keep accurate records of laundry production, including the number of items processed, linen inventory, and maintenance reports.
• Implement cost-control measures to minimize laundry expenses while maintaining quality service.
• Adhere to health and safety regulations and maintain a clean and safe working environment for laundry staff.
• Stay updated on the latest laundry technologies, best practices, and industry trends to suggest process improvements and innovations.

QUALIFICATIONS

• Proven experience in a supervisory role within a laundry or housekeeping department, preferably in a hotel or hospitality setting.
• Knowledge of laundry operations, including various fabrics, detergents, and laundry equipment.
• Strong leadership and interpersonal skills to effectively manage a team and collaborate with other departments.
• Excellent organizational skills and attention to detail to ensure laundry tasks are completed accurately and efficiently.
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
• Understanding of health and safety regulations related to laundry operations.
• Flexibility to work varying shifts, including weekends and holidays, as required by the business demands.
• Proficient computer skills to maintain records and communicate via email or digital platforms.

Please refer the Job description for details