Assistant Manager

at  Accor Apartments Realty

Located on Noosa’s famous Hastings Street on the Sunshine Coast you will find Mantra French Quarter offering guests a range of one and two bedroom apartments and relaxing lagoon pool, providing a tranquil hideaway in the centre of the resort for guests to enjoy. When you are not working, take advantage of Noosa’s famous restaurants and shopping boutiques, or immerse yourself in nature with Noosa National Park and Main Beach at your doorstep.

Why Join the Mantra French Quarter Team?

• Tailored Schedules in Housekeeping: Enjoy flexible working hours that fit around school schedules, making it easier for parents to balance work and family life
• Adult Wages for ALL: Earn adult wages aged 16 or older, providing a fantastic opportunity to connect with new people and forge lasting friendships
• Exciting Team Activities: Participate in fun and engaging regular team activities that keep the work environment lively and enjoyable
• Supportive Team in a Beautiful Setting: Be part of a team that truly supports each other while working in a stunning, picturesque environment

Purpose
As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise. Think of it as being the bold captain on a thrilling hotel adventure!

Primary Responsibilities

• Take the helm and guide the hotel’s day-to-day operations with expertise
• Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shift

Skills and Experience

• Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or Manager
• Knowledge of Sihot PMS is advantageous but not essential
• Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
• Masterful in the art of both the written and spoken communication
• Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW

• Take the helm and guide the hotel’s day-to-day operations with expertise
• Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shif