Assistant Manager, Analyst(6844)

at  NATIONAL UNIVERSITY HEALTH SYSTEM PTE LTD

Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.
As an Assistant Manager, Analyst for NUHS@Home, you will play a vital role in the coordination and management of our patients’ care. We’re looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you’re a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• Liase with internal and external stakeholders to understand their business issues, needs and goals as well as clinical workflows to determine requirements and define the scope of a project.
• Adopt an analytical approach in developing innovative solutions to align with the enterprise architecture and fulfil the business requirements.
• Recommend adoption of new technologies and applications to initiate enhanced solutions.
• Analyse the impact of a solution on the overall organisation and business processes and systems to mitigate business risks.
• Lead the technical solution design and creation of architecture blueprints. Perform systems modelling, simulation, and analysis to ensure the soundness of the solution.
• Review prototypes, solution blueprints, and project scope to ensure that stakeholders’ needs are being met.
• Support the analysis of the functionality and constraints of recommended solutions, and the impact and changes required across multiple systems, platforms and applications.
• Support risk identification and development of risk mitigation strategies associated with the end-to-end solution.
• Foster continuous improvement by looking for ways to improve the design processes, models and approach.
• Work closely with the project teams to guide the solution during implementation.
• Drive compatibility, interoperability, stability and usability of recommended solution architecture. Provide the approach for testing non-functional requirements. Resolve technical integration issues.
• Develop technical roadmaps for continual modernization and risk management.
• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Work closely with Security Team, vendors, users to clear Risk Assessments for any applications / systems which requires the clearance.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance support.
• Provide guidance and coaching to junior team members (if any)

Requirements

• Bachelor’s degree in computer science or equivalent (IT related field preferred)
• At least 6 - 8 years’ experience in developing, implementing and maintaining IT systems preferred
• Healthcare IT working experience preferred
• Ability to handle multiple projects/tasks in a fast-paced environment
• Effective communication and leadership skills
• Excellent problem solving and analytical skills
• Strong organizational and customer service skills

Able to lead and work with cross functional team

• Liase with internal and external stakeholders to understand their business issues, needs and goals as well as clinical workflows to determine requirements and define the scope of a project.
• Adopt an analytical approach in developing innovative solutions to align with the enterprise architecture and fulfil the business requirements.
• Recommend adoption of new technologies and applications to initiate enhanced solutions.
• Analyse the impact of a solution on the overall organisation and business processes and systems to mitigate business risks.
• Lead the technical solution design and creation of architecture blueprints. Perform systems modelling, simulation, and analysis to ensure the soundness of the solution.
• Review prototypes, solution blueprints, and project scope to ensure that stakeholders’ needs are being met.
• Support the analysis of the functionality and constraints of recommended solutions, and the impact and changes required across multiple systems, platforms and applications.
• Support risk identification and development of risk mitigation strategies associated with the end-to-end solution.
• Foster continuous improvement by looking for ways to improve the design processes, models and approach.
• Work closely with the project teams to guide the solution during implementation.
• Drive compatibility, interoperability, stability and usability of recommended solution architecture. Provide the approach for testing non-functional requirements. Resolve technical integration issues.
• Develop technical roadmaps for continual modernization and risk management.
• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Work closely with Security Team, vendors, users to clear Risk Assessments for any applications / systems which requires the clearance.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance support.
• Provide guidance and coaching to junior team members (if any