Assistant Manager - Clapham Junction and Northcote Road

at  Royal Trinity Hospice

Salary: £25,643 - £27,300 pa
Hours: 37.5 per week
Location: Clapham Junction and Northcote Road, London (dual site role)
How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?
As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.
About the role
If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.
Skills and experience
Experience of working in a fast-paced customer focussed environment
Experience of dealing with the public face to face and over the telephone
Have a passion for fashion and sustainability
Good literacy and numeracy skills
Excellent communication and customer service skills
Benefits of working at Trinity
A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
A pension scheme is offered with employer contributions of up to 7.5%
Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
Cycle to work scheme and interest-free season ticket loans available
Free eyesight tests for DSE users and a contribution towards the cost of glasses
25% store discount in Trinity shops
Life assurance cover
Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
Regular ballots for donated free tickets and prizes
Access to courses of free counselling

Please refer the Job description for details