Assistant Manager

at  Eden Care and Resourcing Limited

Eden Care and Resourcing Limited provides businesses with expertise support and guidance in all areas of human resource solutions.
We are recruiting to fill the position below:

REQUIREMENTS

• BSc. / HND in Business Management or any related field
• Proven experience as Assistant Manager or similar position
• Leadership and organizational skills
• Interpersonal and good communication skills
• Excellent planning and time management skills
• Proficiency in the use of Microsoft Office
• Familiar with customer service principles
• Good analytical and problem-solving skills

• Assist the manager in planning and implementing strategies to attract customers.
• Coordinate daily customer service operations (e.g. sales processes, orders, and payment)
• Track the progress of weekly, monthly and quarterly objectives.
• Delegating tasks to employees
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Ensuring product quality and availability
• Organizing employee schedule
• Maintaining a safe and clean work environment
• Managing customer complaints and resolving their issues
• Research emerging products and use information to update the store
• Make sure all employees adhere to the company’s policies and guidelines