Assistant Manager, Food Services

at  Canuck Place Childrens Hospice

ASSISTANT MANAGER, FOOD SERVICES

Location: Vancouver Hospice
Reporting to: Manager, Support Services
Job status: Permanent Full-time 1.0 FTE (75 hours bi-weekly)
Compensation: $67,675- $76,381
We want our staff to “thrive” not just survive, so Canuck Place is committed to living our values of care exceeding not just minimum wage but living wage in B.C. This means that regardless of role our entry level salary is a minimum of $25.64 per hour equivalent to $50,000 full-time annually.

JOB SUMMARY

Reporting to the Manager, Support Services, the Food Services Assistant Manager is responsible for supervising staff, overseeing the operations of the Food Services department, and supporting management and administrative responsibilities. This role ensures efficient workflows, coordinates daily meal service and regular catering orders, manages ordering and inventory levels and maintains food safety & licensing standards. The assistant manager will be responsible for promoting and maintaining a safe, inclusive and positive work culture.

EDUCATION AND EXPERIENCE

• Post-secondary education and/or a minimum of 3 years of related management experience.

QUALIFICATIONS:

• Experience or culinary education background is required
• Experience in a health care or non-profit environment would be considered an asset
• Valid Food Safe level 1 certificate required.
• Comprehensive knowledge of food and catering trends, with a focus on quality, production, sanitation, and food cost controls.
• Strong supervisory skills, capable of motivating, leading, and developing teams.
• Excellent communication skills (written and verbal).
• Ability to multitask and prioritize, Flexibility- Ability to work in a fast-paced environment and adapt to changing priorities.
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• Strong working knowledge of Microsoft Office (Word, Excel, and Outlook).

• Initiative to resolve day-to-day problems.
• This role is crucial for maintaining high standards in food service operations and ensuring the satisfaction of both staff and clients.
• Must possess a valid driver’s license.

You have:

• High integrity; creativity; balance, good judgment and objectivity; high vision and conceptual capabilities; consultative, facilitate and collaborative; sense of humor.
• Excellent time management skills.
• Demonstrates flexibility that allows you to work with high energy, creative people.
• Able to thrive and effectively manage priorities in a changing, ambiguous environment.

Please note:

• Evidence of Health Canada approved vaccinations must be provided prior to your first day of work.
• Flexibility is necessary, as this position may require occasional weekend and evening work and travel within and outside the Lower Mainland.

RESPONSIBILITIES

• Staff Supervision and Operations; working alongside cooks to deliver quality meal service.
• Supervise staff and overall operations of the Glen Brae (Vancouver) food services department.
• Ensure workflows are efficient and safe food handling and hygiene practices are in place and maintained
• Help in the development of training and education for food service employees.
• Participate in scheduling and hiring of staff.
• Determine appropriate staffing levels to maintain appropriate coverage and quality.
• Collaborate with nursing and care teams to ensure a holistic approach to patient & family care.
• Oversee and participate in meal planning, cost savings initiatives and operational improvements
• Ensure dietary needs of patients and families are met
• Understands how to create a warm, caring and supportive environment where families feel cared for. Looks for ways to be “of service” to those in our care.

ADMINISTRATIVE DUTIES:

• Perform inventory, including reporting on inventory levels, and waste to create efficiencies and reduce costs
• Meet with the team to review dietary concerns, menu plans, and other projects.
• Assist in the menu planning and execution of catering services.
• Collaborate with team members to develop onboarding program and guidelines for new hires of the food services program
• Develop and implement policies and procedures to improve services and satisfaction.