Assistant Manager, Inbound Fashion Processing

at  The RealReal

MINIMUM REQUIREMENTS:

• Proven success with process implementation and facilitation with measurable KPIs
• Retaining and developing top talent
• Must have at least one year management experience in a related field
• Highly motivated, dependable and proactive
• Able to lead by example
• Great time management skills and ability to prioritize daily tasks
• Able to work independently but has the ability to manage a large group in a team environment
• Strong communication skills
• ‘Can-do’ attitude
• Solution minded and detail oriented
• Comfortable in high value and fast paced work environment
• Comfortable with Excel/Google Sheets

WHAT YOU GET TO DO EVERY DAY

• Oversee VIP and vendor consignments
• Partner with luxury consignment office to manage fashion product being transferred to the warehouse
• Provide coverage on receiving floor, assist with product questions and distribution to increase department’s productivity
• Point of contact for customer returns, authentication, merchandising, copywriting and inbound loading dock
• Assist operation
• coordinators and exception specialist with outstanding product issues and exceptions
• Conduct weekly and monthly audits to ensure standard operating procedures compliance
• Uphold company brand and conditions standards
• Enforce and maintain positive team culture
• Management of backlog and end of day reporting
• Oversee all inquiries sent to AZ receiving support, ensuring responses are timely with correct information
• Oversee department product handlers and support staff