Assistant Manager, IT & Business Solutions Projects

at  Municipality of North Cowichan

The Municipality of North Cowichan (population 32,000) is located in the beautiful Cowichan Valley on Southern Vancouver Island, between Nanaimo and Victoria. Our communities of Chemainus, Crofton, Maple Bay and the South End are home to a multitude of artistic, cultural and outdoor recreational activities. The Municipality provides a stable and varied work environment, competitive pay and benefits.
We are seeking a skilled and dedicated professional to join our team as an Assistant Manager, IT & Business Solutions Projects. This role will provide leadership and guidance to assigned staff to support the achievement of required project outcomes as well as day-to-day operations. This is an exciting opportunity for someone who is driven, collaborative, results-oriented, and keen to transform local government service delivery by maximizing the value of enterprise business applications. If you are passionate about project management, continuous improvement, and service excellence we encourage you to apply.

The position will report to the Director, IT & Business Solutions. The daily responsibilities for this role include, but are not limited to the following:

• Collaborating with internal clients to understand project requirements and objectives.
• Developing comprehensive project plans, including timelines, milestones, and resource allocation.
• Maintaining project documentation, ensuring that reports, files, and other relevant materials are organized and accessible.
• Actively contributing to project coordination, ensuring smooth execution and adherence to deadlines.
• Collaborating with various teams and stakeholders to track project progress and provide oversight, ensuring timely completion within budget.
• Leads technology project management, business analysis and supports change management initiatives covering integrated systems across multiple departments to ensure business solutions meet organizational goals and objectives.
• Leads sustainment of business applications and geographic information systems, including implementations, upgrades, and enhancements, ensures application security, develops corporate reporting and visualizations.
• Participates in departmental planning, budgeting, and relationship building with internal and external stakeholders.
• Works with other departments to ensure business continuity is complemented with IT service continuity to achieve compliance with technological and regulatory requirements.
• Contributes to an environment conducive of effective problem-solving, timely decision-making and critical-thinking.

Required Skills, Qualifications and Abilities:

• Bachelor’s degree in Computer Science, Geographic Information Systems, or a related field. An equivalent combination of education and experience may be considered..
• Relevant certifications in project management, business analysis & change management (CAPM, PMP, CCP, PBA, etc.).
• Minimum 7 years experience in an IT role
• Minimum 2 years experience leading a team
• Recent experience and advanced skills in planning, implementing, sustaining, and improving key corporate business applications and services such as Tempest/Prospero, Laserfiche, Vadim, M365, ArcGIS Pro, Geocortex Essentials, and other similar solutions.
• Recent IT project management experience.
• Ability to lead, supervise, and manage the performance of designated staff.
• Strong analytical, communication and problem solving skills.
• Strong organizational skills, multitasking abilities and attention to detail.
• Demonstrable understanding of Local Government software and business processes to suggest process improvements, workflows, and technical solutions.
• Independence of judgment and capability of working under minimal supervision.
• Ability to assist senior leaders with processes that may contain confidential information.

A competitive salary and comprehensive benefit package is offered. This position is excluded from union membership.
Candidates being considered will be required to undergo a comprehensive evaluation of skills, qualifications, and abilities. The successful candidate will be required to undergo a police information check. Employees required to operate a municipal vehicle during the course of their duties must possess a valid Class 5 Driver’s License and a satisfactory current driver’s abstract, which must be produced prior to operating.

• Collaborating with internal clients to understand project requirements and objectives.
• Developing comprehensive project plans, including timelines, milestones, and resource allocation.
• Maintaining project documentation, ensuring that reports, files, and other relevant materials are organized and accessible.
• Actively contributing to project coordination, ensuring smooth execution and adherence to deadlines.
• Collaborating with various teams and stakeholders to track project progress and provide oversight, ensuring timely completion within budget.
• Leads technology project management, business analysis and supports change management initiatives covering integrated systems across multiple departments to ensure business solutions meet organizational goals and objectives.
• Leads sustainment of business applications and geographic information systems, including implementations, upgrades, and enhancements, ensures application security, develops corporate reporting and visualizations.
• Participates in departmental planning, budgeting, and relationship building with internal and external stakeholders.
• Works with other departments to ensure business continuity is complemented with IT service continuity to achieve compliance with technological and regulatory requirements.
• Contributes to an environment conducive of effective problem-solving, timely decision-making and critical-thinking