Assistant Manager

at  Kohler

The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf, and we are the home of great guest service. People are our passion, and we believe each associate plays a vital role in providing memorable memories to our guests.
We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.
We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to employee assistance line (EAP) and FREE fitness access.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.

A career at Old Course Hotel, what’s not to love?

• All benefits subject to availability

A rare and exciting opportunity has arisen for an Assistant Manager for our popular Pub, Hams Hame!
Hams Hame is nestled beneath the iconic Hamilton Grand building, next to the 18th green of the world’s most famous golf course.
Hams Hame Pub & Grill is a fabulous venue offering outstanding Scottish cuisine that showcases the best ingredients in an informal setting, where you can also watch sport on TV. Hams Hame is also the perfect place to stop and sample the heart-warming selection of teas, coffees and hot chocolate - perfect for a pre-match warmer or after a blast on West Sands Beach!
This is an amazing opportunity for the right candidate who has bar or restaurant experience.

Main Duties and Responsibilities

• Delivering exceptional customer service to all customers
• Ensure the cleanliness of the outlet, before, during and after service by ensuring they are in accordance with the standards of practice.
• Forecasting for staffing requirements, ensuring staff volumes are adequate
• Maintaining high standards of performance via appraisals and personal development plans.
• Development of your team to push our culture and provide world-class service to our guests.
• Be present at regular departmental training sessions, pre-service meetings and operational meetings.