Assistant Manager

at  Mission Thrift Store

EDUCATION & EXPERIENCE:

Education: High School diploma or equivalent.

EXPERIENCE:

Previous experience with social media
Previous experience with merchandising
Prior experience in a retail environment.
Experience working with Volunteers would be an asset.

SPECIFIC ACCOUNTABILITIES:

1. Volunteer Development 35%
2. Administration 15%
3. Processing 50%
   All applicants must submit a resume and cover letter. Submissions can be made in person or via
   email to london@missionthriftstore.com. Only applicants being considered for the position will be
   contacted. We thank all others for their interest.

ROLE OBJECTIVE:

The Assistant Manager will be a leader among leaders, a person with a proven track record of
accomplishments; someone who gets things done; creative; resourceful; a decision maker, a
problem solver, and a strategic planner. The successful individual will have a heart for Jesus
Christ and His people and can manage, organize, and strengthen the day-to-day operations of a
large retail store and staff.

NATURE AND SCOPE OF ROLE:

The Assistant Manager will work closely with the Store Manager in achieving the vision and strategic
plan of the store. He/She will be called upon to operate and run the store in the absence of the
Store Manager.
The Assistant Manager can solve problems with good judgement and make decisions
independently. He/She works well with other staff and takes directions easily. He/She contributes
to regular staff meetings, shares ideas, counts cash, and performs other tasks that require a high
level of trust and discretion (criminal record check required).
The Assistant Manager will fit into our staff dynamic and bring to the table a variety of skills that will
make us even better. No day is ever the same here, so you will thrive in an ever-changing
environment, work well with volunteers of all ages and abilities, and be able to pivot your priorities
on a moment’s notice. You will have tasks delegated both in front of the store (Retail) and back of
the store (Receiving and Processing).
You can manage your time well with little supervision, you have the flexibility in your schedule
should another staff need to rely on you in special circumstance, and you are passionate about the
work we do in both our own community and in partnership with Bible League Canada.

SPECIFIC ROLE EXPECTATIONS:

. Volunteers
. Recruit a sustainable volunteer base for the South London, Mission Thrift Store.
. Establish and maintain a volunteer succession program to continually strengthen the
volunteer base.
. Provide orientation and training specific to the volunteer’s job duties for all new and existing
volunteers.
. Partner with Management and department heads to ensure proper and adequate training of
all volunteers.
. Review organizational policies and procedures and the rights and responsibilities with each
volunteer to ensure knowledge of the organization and our ministry purpose.
. Assist in providing an efficient and safe working environment for the volunteers.
. Be a promoter of the Mission Thrift Store and the Joint Ministry of BFM Foundation (Canada)
and Bible League Canada.
. Attend events (job fairs, churches, schools etc.to recruit suitable volunteer candidates.
. Ensure volunteer applications, screening & interview documents, police records check
(PRC), and agreements are completed and stored using proper handling of personal
information.
. Communicate regularly with new volunteers through regular check-in (conversations, phone
calls, or e-mails) and personal recognition for their commitment.
. Assist the Store Manager with an effective plan of scheduling volunteers to ensure each
workday is covered, effectively utilizing all volunteers.
. Attending Volunteer Appreciation Events.
. Summarize recruitment activities and results each month in a written report for the Store
Manager

OTHER DUTIES:

. Key Holder responsibilities, opening and closing the store when needed.
. Able to perform and understand the cash system.
. Learn and assist when needed in various production areas.
. Occasionally lead daily devotions and prayer with volunteers.