Assistant Manager Safety Technical Investigation (all genders welcome)

at  Kia Europe GmbH

WHO ARE WE?

Kia is a global mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars and trucks for more than 75 years.
Kia is now spearheading the popularization of electrified and battery electric vehicles, developing a growing range of mobility services while encouraging millions of people to explore the best ways of getting around. Our brand slogan – ‘Movement that inspires’ – reflects our commitment to inspire consumers through our products and services.
Kia Europe is the European sales and manufacturing arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state of the art car plant in Zilina, Slovakia.
Our headquarter is home to more than 40 different nationalities and this diversity is truly inspiring! This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally. The mix of ambitious and dynamic employees from all over the world is the fuel to our success. Do you have what it takes to join our team? We are looking forward to getting to know you!

• Assist in coordinating Kia groups focused on identifying and resolving vehicle safety issues, collaborating with various Kia teams.
• Support the development of innovative analytical methods to detect potential vehicle safety concerns.
• Help monitor results and effectiveness of engineer-led examinations of consumer complaint data, field reports, legal cases, supplier information, dealer reports, plant information, safety recalls, compliance and consumer metric testing, Rapex, and other authorities’ data.
• Aid in identifying possible safety defects and non-compliances in Kia production vehicles.
• Conduct data-driven investigations to determine the severity, root cause, number of vehicles affected, consumer detection ability, and corrective actions for identified issues.
• Assist in managing identified issues through the complete field fix cycle based on vehicle component responsibilities.
• Monitor field status and coordinate vehicle and part investigations.
• Perform field inspections of post-event vehicles or in-service vehicles at dealerships or alternate locations, as needed.
• Participate in vehicle safety forums, technical conferences, meetings, panels, and disseminate knowledge internally.
• Work with Kia groups to identify field fix performance anomalies and trigger deep-dive analyses.
• Periodically review field information on component and subsystem functionality with a focus on safety, and develop required action plans.
• Ensure close monitoring of dealer systems, customer satisfaction surveys, warranty case documentation, and product liability cases (fire, airbag, property damage).
• Present concise issue definitions and recommendations to team leads and upper management regarding field actions.