Assistant Manager, Service Desk
at Deakin University
Geelong, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 16 Feb, 2025 | USD 112156 Annual | 05 Feb, 2025 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job no: 566752
Work type: Full-time
Location: Geelong - City
Categories: Information Technology, Customer Service
- Based at our Geelong, Waterfront Campus + hybrid work arrangements
- Full-time and continuing - commencing from 24 February 2025
- HEW 7 $101,858 - $112,156 + 17% Superannuation
Responsibilities:
The Assistant Manager, Service Desk oversees the IT Help team, ensuring smooth delivery of IT support services for staff and students. They handle inquiries related to IT systems, hardware, software, and network issues through various channels. Responsibilities include updating the IT knowledge base, assisting with training and development, and improving service processes. They also support new IT initiatives and provide leadership to ensure high-quality service delivery.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Geelong VIC, Australia
