Assistant Manager

at  SP Global

BASIC REQUIRED QUALIFICATIONS:

Good problem resolution skills through effective collaboration with various stakeholders.
Capacity to give and accept feedback constructively and provide coaching to the team.
Exceptional oral and written communication skills.
Flexibility to adapt the shift to business requirements.
People management skills, ability to build and motivate a team.
Maintains high ethical standards both personally and professionally, to maintain transparency in the team.
Proven ability to work with minimal direction, maintain focus while working with routine tasks.
Good knowledge of Data/Content Management operations and knowledge of Investment Management universe would be an advantage.

ADDITIONAL PREFERRED QUALIFICATIONS:

5+ Years of overall experience in research or related profile.
Complete knowledge of SQL and MS tools like Excel, Word, Power Point
Expertise in in-house tools, processes and workflow tool like Pathfinder, CTS, Celsus etc.
Proficiency in LEAN/AGILE principles, Blue Prism, Python & Six Sigma certification would be an added advantage.
Knowledge of Visualization tool like (Tableau, Power BI etc.) is desirable
Any previous experience of handling a team of talented individuals.
1- 2 years of experience in Quality Vertical/Functions.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What’s In It For You?

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

RESPONSIBILITIES AND IMPACT:

This role would involve leading a team of 12-15 Data Researchers as well as planning, prioritization, and execution on projects & initiatives. The role requires sound knowledge of workflow, collection processes and good coordination among peers across all offices to ensure accurate & timely collection of data.
Manage multiple operations support teams for a range of data/content management activities.
Should successfully lead and manage a team of individual contributor, virtually & in person to establish goals aligned to overall domain objectives and ensure that expected results are delivered on-time, monitor and measure individual and team performance periodically.
Creating an environment of consistent improvement, motivating the team to perform at a higher efficiency and foster a culture and initiatives that focus on team building and unity.
Coordinate with team leads and managers across all offices or other teams as required and work closely on deliverables, projects or initiatives as required.
Ensuring clear and transparent communication across all levels and teams.
Owns and is accountable for performance of the team and effectiveness of the production process.
Responsible for collecting feedback, work on testing and all other tasks associated with development of collection tools and systems.
Present and execute ideas for improving overall departmental processes, procedures, and tools. Continuously implement and innovate techniques to maximize productivity.
Prepare various production and quality metrics and reports and ad-hoc analysis highlighting status and/or progress of relevant matters to be worked/resolved.
Work on workflow analysis, monitoring, and resource allocation as daily operational activity. Manage the performance of team members and conduct reviews. Conduct intensive trainings for the team, Plan resource requirements and develop back-up and succession plans.
Manage the aspirations of team members and create an environment of continuous improvement.

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.