Assistant Manager, Technology

at  SATS

KEY REQUIREMENTS

• Bachelor’s degree in business or technology-related field (or equivalent).
• At least 5 years of working experience in implementing technology projects.
• At least 3 years of project management experience, preferably on Microsoft solutions.
• Preferably with experience in Corporate Systems and CRM.
• Possess a global perspective mindset to evolve with the organisation.
• Demonstrated ability to think and work systematically and logically.
• Good understanding of contract terms and interpretation.
• Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
• Experience in customer expectations management.
• Demonstrated experience employing project management methods, tools, techniques.
• Clear and concise oral and written communication.
• Results oriented / self-directed ability to drive change in unstructured environment.
• Good client interface and presentation skills.
  Job Reference: SATS0170

• Manage overall solutions, new proposals and identify opportunities to improve or implement strategies to expand the Corporate IT services.
• Identify areas of concerns, issues and implement strategic solutions to further improve IT operations.
• Manage issues and risks associated with the projects, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.
• Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
• Ensure accurate development and traceability of requirements during project lifecycle
• Manage the end-to-end project delivery including procurement process.
• Manage the change enablement process throughout project duration.
• Manage and develop customer relationships and perceptions to achieve mutual goals
• Determine the project approach, staffing, responsibilities, and schedule.
• Engage and manage appropriate onshore and offshore vendor resources, including Service Licensing Agreements (SLAs) in meeting requirements and service level agreements