Assistant Meetings and Events Operations Manager

at  Pan Pacific London

Pan Pacific London brings understated, comforting, and approachable luxury to London’s premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations. Discover a different side of London, from market stalls to Michelin-star restaurants and iconic landmarks, all within easy reach of the hotel.

ABOUT YOU

We are looking for a passionate and guest focused Assistant Meeting & Events Operations Manager to join our incredible Banqueting Operations team at Pan Pacific London. You show confidence, empathy and professionalism when dealing with guests and associates alike. You are calm under pressure and you desire to deliver the best experience for our guests. If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.

JOB SUMMARY

As an Assistant Meeting & Events Operations Manager, you will be responsible for creating exceptional experiences for our guests. You will be fully responsibility for the day to day running of the operations during each service period. In the absence of the Meeting and Events Operations Manager the Assistant Meeting and Events Operations Manager is in charge of Meeting and Events Operations department. Your tasks as an Assistant Meeting & Events Operations Manager will include but not be limited to:

• Communicate to Chef and Operations Manager any issues regarding food quality and service levels
• Ensures compliance with all policies, standards, and procedures.
• Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Cross-liaising with relevant departments such as Planning and Sales in regard to floor plans and Banquet Event Orders
• Complete any reasonable task as directed by the Meeting and Events Operations Manager

As an Assistant Meeting & Events Operations Manager, you will be responsible for creating exceptional experiences for our guests. You will be fully responsibility for the day to day running of the operations during each service period. In the absence of the Meeting and Events Operations Manager the Assistant Meeting and Events Operations Manager is in charge of Meeting and Events Operations department. Your tasks as an Assistant Meeting & Events Operations Manager will include but not be limited to:

• Communicate to Chef and Operations Manager any issues regarding food quality and service levels
• Ensures compliance with all policies, standards, and procedures.
• Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Cross-liaising with relevant departments such as Planning and Sales in regard to floor plans and Banquet Event Orders
• Complete any reasonable task as directed by the Meeting and Events Operations Manage