Assistant Operations Manager - Live Entertainment

at  Compass Group

ASSISTANT OPERATIONS MANAGER - GLASGOW SEC - LIVE ENTERTAINMENT

• £32,500 per annum
• 5 out of 7 days per week
• Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare – Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts – up to 55% off cinema tickets
• Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts – Discounts with holiday companies such as TUI and Expedia
• Shopping discounts – Save up to 15% at high street and online stores
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH’s and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby’s 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Are you passionate about creating exceptional food and drink experiences? As a vital member of our Operations team, you’ll lead a talented crew in executing high-profile events across our campus in the retail, hospitality, and restaurant sectors. Your role will involve planning and delivering outstanding service while embracing innovative operational and technological advancements. If you thrive in a fast-paced environment and are dedicated to excellence, we want you on our team! Help us deliver a best-in-class operation that continually evolves.

Operations:

• Maintain daily contact with venue clients to build strong relationships.
• Ensure seamless delivery of high-quality food and drink services.
• Motivate yourself and your team while adapting to client needs.
• Support ordering processes, keeping schedules updated.
• Prepare catering areas for client show rounds.
• Drive sales and manage production and waste effectively.
• Prioritize health, safety, and hygiene compliance.
• Address operational issues promptly and respond positively to customer feedback.

Finance:

• Maximize sales opportunities during planning and operations.
• Manage labor scheduling in collaboration with HR.
• Participate in weekly financial performance meetings.
• Monitor and enhance service quality in the Concessions area.
• Control operating costs and ensure budget compliance.

People:

• Assist in recruiting, training, and managing staff to uphold high standards.
• Foster team morale through effective communication.
• Train staff on suggestive selling techniques and provide regular feedback.
• Conduct engaging training sessions and assess staff competency.