Assistant Parts Manager

at  CTS People

DRIVE YOUR CAREER FORWARD AS ASSISTANT PARTS MANAGER AT BUNBURY TRUCKS!

Looking to make a career move that’s worth the drive? Just 45 minutes south of Mandurah, Bunbury offers the perfect blend of opportunity, lifestyle, and growth potential. At Bunbury Trucks, we’re searching for a driven and organised individual to step into the role of Assistant Parts Manager and help us gear up for even greater success.

ABOUT THE ROLE

This isn’t just another job—it’s your chance to make a real impact in a thriving dealership while building a future full of opportunities. Reporting to our Fixed Operations Manager, you’ll take the wheel of the Parts Department, keeping operations running smoothly, delighting customers, and building a team that performs at its peak. With the right mix of dedication and drive, this role could be your ticket to greater things down the road.

KEY RESPONSIBILITIES

• Assist the Fixed Operations Manager in managing the Parts Department, including inventory control, ordering, and receiving parts.
• Ensure accurate and timely processing of parts orders and deliveries.
• Maintain organized and efficient parts storage areas.
• Provide exceptional customer service by assisting customers and technicians with parts inquiries and orders.
• Monitor and manage department performance metrics, including inventory turnover and customer satisfaction.
• Develop and implement parts department policies and procedures.
• Drive parts sales growth and foster new customer relationships.
• Respond promptly to all customer inquiries.
• Coordinate with service and sales teams to ensure timely parts availability.
• Support the training and development of department staff.
• Ensure compliance with safety regulations and dealership policies.
• Handle escalated customer issues, ensuring loyalty and satisfaction.
• Support the Fixed Operations Manager in achieving departmental goals.