Assistant Patient Administrator

at  Chelsea and Westminster Hospital NHS Foundation Trust

We are searching for a high performing, enthusiastic and empathetic individual to work in the Outpatient areas. The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients. You will be expected to provide administrative support to a diverse team including clinical staff the successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values.
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in several areas, providing cross cover where necessary.
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Provide administrative support to the clinical team in the team assigned and provide cover across the Trust’s administrative resource
File all paperwork appropriately
Provide cover across different areas in Patient Access as and when required
Ensure all patients are checked in on arrival
Provide an excellent standard of service to patients at all times
Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
Photocopying, filling
Answering phones
Booking follow up appointments
Booking Transpor

Please refer the Job description for details