Assistant Pensions Technician

at  Cheshire West and Chester Council

Cheshire Pension Fund is looking for Assistant Pension Technicians to join our pensions team, these are permanent roles.
The operations team administer pension benefits on behalf of our members. We are looking for assistants who can process benefit calculations and provide customer support to our members and employers. Full training will be provided, although any previous experience of pensions and/or customer service is an advantage.
The postholder/s will be expected to work flexibly across teams. Successful candidates will be able to evidence the core values of the council.

DOCUMENTS

• BABB 5122 Assistant Pensions Technician.pdf(PDF, 88.04kb)
  Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

The Council administers the Cheshire Pension Fund, the name of the Local Government Pension Scheme (LGPS) in Cheshire. The Pension Team undertakes a range of activities for members and employers within the scheme. The roles will involve:

• Acting as a first point of contact for our customers
• Processing incoming correspondence
• Pension benefit calculations
• Updates to membership records

This role requires the candidate to have good numeracy skills in order to process the calculation of pension benefits. You will also have good verbal and written communication skills and be able to plan and prioritise your workload.
The Pensions Team’s base is in HQ Building, Chester. Successful candidates will have the opportunity to work flexibly, using a mixture of working from home and Council locations once fully trained.
The posts will assist with the Fund’s ongoing transformation programme. As part of this programme there are a range of projects being undertaken to improve efficiency and the service to our customers.
We are looking for enthusiastic and motivated individuals.
You will be educated to A level standard or equivalent have a good working knowledge of Microsoft Office. The role will require liaising with the members and employers within the Fund so you should be able to demonstrate good customer service skills.
Interviews for these posts will be held in person.
If you would like to discuss the above posts, please contact either
Jennifer Brien by telephone 01244 977573 or email: Jennifer.Brien@cheshirewestandchester.gov.uk, or
Daniel Harte by telephone 01244 977584 or email: Daniel.Harte@cheshirewestandchester.gov.uk
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk
No candidate will meet every single requirement - if your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12 per hour for all contracted hours.
For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence

• Acting as a first point of contact for our customers
• Processing incoming correspondence
• Pension benefit calculations
• Updates to membership record