Assistant People Advisor, Band 4

at  Gloucestershire Hospitals NHS Foundation Trust

• To provide appropriate advice and support in a timely manner to managers and staff on Trust policies, procedures and terms and conditions. - To support managers with sickness absence management and attend welfare meetings and first level formal sickness meetings when required. - Explain complex processes and procedures in line with Trust policies. - When providing advice ensure that all informal routes where appropriate have been exhausted and where possible resolutions identified.
• Provide full and comprehensive support to the People Advisory team including the maintaining of electronic folders, template letters, forms etc. - Identify when queries require further people intervention and transition into potential formal cases and escalate to a Senior People Advisor as appropriate. - Contribute to the achievement of the KPIs, advice and guidance to meet service demands. - Compile reports when required and ensure deadlines are met eg providing workforce reports or FOI requests.
• Analyse, interpret and present workforce data reports from ESR or case work tracker, HR Assure. - Signpost staff or managers to available resources. - Analyse queries and monitor the HR inboxes (and telephone line support) and respond as appropriate. - Train colleagues as required on the use of the case work tracker system (HR Assure) - Organise hearings, formal meetings and prepare documentation for panels.
• Take notes at formal meetings and hearings and circulate these are quickly as possible. - Carry out exit interviews in a timely manner and escalate to senior members of the People Advisory Team when a further investigation is required based on the feedback provided. - Ensure all computerised personal records are maintained in a satisfactory manner, i.e.. processed fairly and lawfully, are up-to-date, accurate secure, and appropriate controls are put in place in order to ensure compliance with the Data Protection Act 1998.
• To input a range of workforce data into HR systems accurately and in a timely manner. As a member of the People Advisory team to actively contribute to the development of human resource practice and to undertake ad-hoc project work as requested.

Please refer the Job description for details