Looking for something new & exciting in the NHS? Ever considered Prison healthcare?
An exciting opportunity has arisen for an Assistant Practice Manager to join the Offender Health Directorate working at HMP Lowdham Grange.
To work as part of a team providing secretarial, clerical and administrative support to the Healthcare team within HMP Lowdham.
To be responsible for the day-to-day organisation and the smooth running of the Primary Care Practice providing a healthcare service to a diverse caseload of patients who are presenting with general and mental health problems.
To supervise a team of administrative staff in the provision of support and organisation to the clinical team, Prison and PCT according to NHS and Trust standards.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
To assume responsibility of the management of the Primary Care Practice administrative function within HMP services Offender Health in conjunction with the wider Prison and Trust health management.
To be responsible for the supervision of the administrative team on a day-to-day basis to ensure that patients have appropriate access to Healthcare professionals within the Practice and through secondary care appointments according to NHS, NCH and HM Prison standards.
To manage administrative systems to continuously improve the services for patients. Ensuring that SystmOne is operated appropriately locally and that Data quality is regularly reviewed, and feedback provided to teams.
To work collaboratively with the head of healthcare ensuring smooth running of dept through administrative support.
To provide PA support to the Head of healthcare to support some diary management/ confidential mail, minutes of meetings including HR meetings and senior team meetings including local Contract review meetings.
To Ensure that Health and Justice Indicators of Performance are reviewed and the APM will work with matrons to validate data locally and ensure submissions and exception reports are submitted on time, working closely with HOH, and performance team.

TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire’s biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
To supervise on a day-to-day basis the administrative staff to provide comprehensive, operational support to the Healthcare Team in Offender Health.
Assistance with the maintenance and development of secretarial/administrative systems within the department, thereby ensuring the smooth and efficient processing of all routine matters appertaining to healthcare.
Manage resources to enable the Health Care Centre to function efficiently and effectively. To be responsible for the ordering of stock and management of invoices working within the designated budget. Including booking and invoices for temporary agency and bank staff.
To monitor and evaluate waiting lists and clinics for ancillary services including dental, medical ophthalmic and chiropody. To act accordingly through problem solving and change management to improve waiting times and list, in line with NHS and Prison Health targets.
To be responsible for monitoring and evaluating the quality of service through patient’s feedback and patient groups. To work alongside Clinical colleagues to respond to patient correspondence

Please refer the Job description for details