Assistant Practice Manager - HMP Ranby

at  Nottinghamshire Healthcare NHS Foundation Trust

The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services. We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour.
The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison. To supervise on a day-to-day basis the administrative staff to provide comprehensive, operational support to the Healthcare Team in Offender Health. Assistance with the maintenance and development of secretarial/administrative systems within the department, thereby ensuring the smooth and efficient processing of all routine matters appertaining to healthcare. Manage resources to enable the Health Care Centre to function efficiently and effectively.
To be responsible for the ordering of stock and management of invoices working within the designated budget. Including booking and invoices for temporary agency and bank staff. To monitor and evaluate waiting lists and clinics for ancillary services including dental, medical ophthalmic and chiropody. To act accordingly through problem solving and change management to improve waiting times and list, in line with NHS and Prison Health targets.
To be responsible for monitoring and evaluating the quality of service through patients feedback and patient groups. To work alongside Clinical colleagues to respond to patient correspondence

Please refer the Job description for details