Assistant Product Manager

at  Nationwide

This role is a fantastic opportunity for someone who wants to build a career in Product Management, at the heart of the Credit Card Product Team.
As an Assistant Product Manager, you’ll be the person who helps to build and act on insight to deliver exceptional member outcomes and improve business performance. The role provides first-hand experience of product management with exposure to the Society’s Credit Card products; you’ll work with Product Managers and the colleagues from right across the Society to support the day-to-day running of the product, the future product strategy and implementation of new initiatives.
Within the Credit Card product team our purpose is provide everyday banking propositions which help our members to thrive and are built to last. This role is a unique opportunity to be part of the Product team who as a collective, oversee the end-to-end Credit Card proposition.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

ABOUT YOU

As a minimum, we are looking for someone with the following skills:

• Have a numerical and analytical mindset with an aptitude for problem solving
• Have strong Excel skills and good knowledge of PowerPoint & Word
• Have experience working with data, generating insight, and providing considered recommendations
• Have a proven ability to work to a high standard whilst handling time pressures
• Have experience of building relationships and communicating with confidence
• Be able to work well on your own initiative whilst balancing priorities

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

• You’ll work on key projects, developing and implementing initiatives that help us to achieve our key objectives of improving member outcomes, efficiency, income, and satisfaction
• You will use your evolving understanding of the market to make informed recommendations
• You’ll use your analytical skills to provide detailed analysis into the latest product movements and trends to support key decision making
• You will be presenting to senior stakeholders often, both in writing and verbally. You will need to successfully influence these colleagues, so clarity of thought and expression with particular regard to explaining the changes being made and presentation skills are key.
• You will work closely with colleagues for example, Communications, Digital, Retail and Risk teams to investigate incidents and complaints and put it right when things go wrong