Assistant Project Manager – Band 5

at  SYNLAB

We are seeking an Assistant Project Manager to join our team.
This is a remote and field- based role

ESSENTIAL SKILLS AND EXPERIENCE:

• Operational experience delivering services within a healthcare setting
• Previous Project Management experience
• Experience of working with LEAN/Sigma 6 processes
• Excellent organisational skills
• Ability to analyse and improve workflow processes
• Excellent interpretive skills
• High degree of accuracy and numeracy
• Good knowledge of computer applications and digital workflows
• Excellent problem-solving skills
• Ability to lead through matrix working
• Experience in Training with the ability to lead engagement sessions
• Experience managing new services into BAU

ABOUT US

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.
We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.
We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.
We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.
Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.
SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment la

– Support the timely delivery of multiple projects with multiple interdependent workstreams.
– Ensure the smooth running of day-to-day operational processes relating to customer onboarding or project delivery.
– Proactively work with all areas of the business to ensure issues are resolved quickly.
– Engage with senior stakeholders across the organisation to ensure successful project delivery.
– Create, develop and maintain high quality project management documentation
– Identify and escalate Risks as and when appropriate
– Ensure that change control procedures are adhered to
– Report progress to the DWT Programme Manager on a weekly basis
– Proactively manage external customer onboarding
– Contribute to the ongoing development of project standards and documentation within SYNLAB
– Identify opportunities for continuous improvement
– Support in the creation of customer facing documentation, including training materials
– Support with the management of a shared email inbox
– Create, develop and maintain comprehensive operational guidance.
– Source, organise and manage consumables required for service delivery
Write clear and concise communications and when required lead engagement sessions to support the successful delivery of new services / new customer onboarding
– Manage the transition of new services / new customer onboarding into business as usual (BAU) work
– Proactively seek feedback from all stakeholders to support the continuous improvement of new services / new customer onboarding