Assistant Project Manager - Quality and Service Improvement

at  University Hospitals Coventry and Warwickshire NHS Trust

An exciting opportunity has arisen for an enthusiastic and proactive individual with a passion for using data to identify and make improvements with great interpersonal skills to apply for the position of Assistant Manager Quality and Service Improvement for the Trauma and Neuro Group at University Hospitals Coventry & Warwickshire (UHCW) NHS Trust.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The post-holder will work closely with clinical colleagues within the groups specialties (Neurology, Neurosurgery, Stroke, Neurophysiology, Plastic Surgery, Cardiothoracic Surgery, Orthopaedics, and Major Trauma). They will support with facilitation of multiple quality aspects with the clinical teams including clinical audits, guidelines, incidents, risks, complaints and mortality reviews. They will also support with data analysis and data quality, create reports, and present data to speciality committees.
This is an integral role in supporting the performance of the group; the post holder will work closely with the group’s Quality and Data team to support the delivery of key performance indicators and provide high quality project, service and administrative support including information, analysis and report writing.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence ® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.

DATA AND QUALITY MANAGEMENT:

Managing data quality by supporting each speciality with clinical guidelines, mortality reviews, clinical and national audits, e discharges, e results, and patient information leaflets. This includes keeping a track of all data and ensuring that each speciality is aware of any data due for review and ensuring that, where appropriate, each speciality has necessary administrative support with tasks involved for data to be in date. Ensuring that all data is reviewed, corrected and recorded in Trust approved templates and all necessary paperwork is sent to appropriate teams to action.
Facilitating the creation and maintaining of multiple databases and external systems, including Amplitude, NICOR, Shunt Registry, and NNAP and monitoring performance with these, working collaboratively with the specialties to ensure accurate completion.
Collating data for the QIPS meeting presentation as per speciality requirements. This can include data from Datix (incident, actions, risk register reports, legal claims, complaints, PALS, and compliments), data regarding clinical effectiveness (clinical guidelines, mortality reviews, audits as well as reports on e-results and e-discharges), and patient experience (patient information leaflets, friends and family tests (FFT)) as well as any speciality specific reports
Utilising Datix to support teams with: Risk management, incident investigation and closure, SIG actions facilitation and updating/closure, complaints reviews, report designing and analysis.
For further details of the role please see the attached job description.
The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other reasonable duties and responsibilities. Any changes will be made in discussion with the post holder according to service needs

To support with effective functioning of Quality Improvement and Patient Safety (QIPS) meetings and ensuring the appropriate Trust templates for agenda, minutes and action plans are used.
Providing administrative support for meetings as and when appropriate.
Facilitating meetings including preparing documentation, collecting data, coordinating and attending meetings.
Adhering to Trust wide standard operating procedures and policies developed for processes as well as devising, documenting and managing new policies and processes.
Managing and prioritising work in line with agreed schedules and in accordance with the Sub-Group’s professional standards.
Keeping a well-managed and organised system in place for all administrative tasks. This can include meeting minutes, meeting agendas, action logs, action trackers and reports.