Assistant Property Manger

at  Quadreal

ABOUT QUADREAL PROPERTY GROUP

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
www.quadreal.com

EXPERIENCE AND QUALIFICATIONS

• 3+ years of related property management experience
• Is currently licensed as Representative, Rental Property Management Services
• Post-secondary degree in Business Administration or Property Management is considered an asset
• Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members
• Strong time management skills with the ability to effectively manage tight deadlines and work under pressure to achieve quality results
• Ability to resolve problems using facts and sound reasoning
• Innovative approach with a willingness to manage and adapt to change
• Intermediate skills with MS Office. Knowledge of Yardi is considered an asset

ROLE DESCRIPTION

Based out of Oakridge Park, the Assistant Property Manager provides support to the retail and commercial office functions. Reporting directly to the Property Manager, the Assistant Property Manager is responsible for assisting with day-to-day activities for the portfolio and providing best-in-class customer service. Initially this post will be involved and assist the GM, PM and Ops Manager with preparations for the reopening Oakridge Park and Liaising with our development teams as required.

RESPONSIBILITIES

• Support the Property Manager with managing the building portfolio and assist with completing annual budgeted projects
• Supporting GM, PM and Ops Manager in preparing for the launch of Oakridge Park
• Complete the analysis of financial statements for preparation and posting of monthly reports
• Assist with the annual budget process for buildings within the portfolio
• Liaise with tenants for escalated collection of accounts receivable matters and reconcile accounts
• Administer lease related payments, such as tenant allowances etc.
• Supervise contractors and ensure compliance for major service contracts; maintain/update contract schedule and databases
• Process all cheques, invoices and related reports within JD Edwards
• Process and match invoices, code invoices to comply with budget schedules, and compile/verify for submission to Regional Accounting
• Perform administrative functions related to property management and analysis of leases
• Tender operational contracts (landscaping/snow removal, HVAC, etc.)
• Monitor and follow up on QuadReal Connect/Tenant maintenance requests to ensure overall service delivery is consistent with QuadReal standards
• Maintain and update tenant information for timely collection and recording of tenant insurance certificates
• Maintain tenant manuals and assist with coordination of tenant appreciation function for the buildings in the portfolio
• Oversee periodic tenant surveys, ensuring distribution of survey on a timely basis and encouraging maximum participation of all tenants. Review all survey responses, analyze trends, and provide feedback on overall ratings, ensuring all tenants issues have been dealt accordingly
• Type and distribute correspondence to tenants and prepare rental letters
• Responsible for rent collection, cheque posting, application of money to tenant accounts, and reviewing monthly recurring billings
• Liaise with tenants and provide prompt follow-up and communication for dealing with tenant matters
• Monitor and track vacant unit utility accounts
• Read and understand leases to ensure accurate information is received and maintained.
• Read and review Lease Review Checklists and reports (LRC’S)
• Maintain and update security deposit reports
• Other related duties as directed by the Property Manager