Assistant Restaurant Manager (Breakfast & Lunch)

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number24163931
Job CategoryFood and Beverage & Culinary
LocationSheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom, EH3 9SR
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
We are currently recruiting for an Assistant Manager to join our One Square Restaurant Team at the Sheraton Grand Hotel & Spa, working over 5 days out of 7 including weekends and with early starts from 6am, covering breakfast and lunch services.
The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh’s financial and tourist area and is one of Scotland’s leading 5 star hotels. As the largest 5 star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the most popular gin bar in Edinburgh, One Square. Additionally the hotel operates the award winning One Spa™, one of Europe’s premier advanced city spas.

REQUIREMENTS

We are looking for someone who is ready to take the next step in their career. Ideally the successful candidate will have experience within a 5 star environment. Previous supervisory experience is preferred.

• Must possess basic computational ability.
• Knowledge of hotel policy and fire-safety procedures.
• Ideally at least 2 years’ experience within restaurant supervisory service
• Great Customer Service Skills - Must enjoy guest interaction and be able to anticipate guest needs and maintain a positive and professional attitude at all times.
• Must be able to maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Must be a Team Player – Demonstrate experience of building positive working relationships and promoting team spirit.
• Have the ability to monitor and maintain other bar server to ensure the upkeep of 5 star standards.
• Excellent command of English language (verbal and written)
• Excellent organisation skills, ability to work to deadlines and a flexible approach to work load and hours

ROLE:

The principal role of the Assistant Manager is to ensure the smooth running of the breakfast service in One Square Restaurant and following service to ensure once the restaurant is set up and ready for lunch that lunch service runs smoothly. To ensure that associates are working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs. Liaise with the Executive Chef and senior kitchen team to ensure that the food offering is to standard.

ESSENTIAL FUNCTIONS

• Provide excellent guest service by discovering guest’s needs and acting on these needs promptly, effectively and with confidence.
• Work efficiently to ensure that guest expectations are exceeded and standards are consistently maintained.
• Help to develop and lead an empowered environment for restaurant servers by providing support, knowledge, advice and leadership.
• Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
• Implementation and monitor of internal SOP’s and global Brand Standards in order to increase service efficiency
• Allocate and monitor (where necessary) daily tasks to ensure all associates are utilized constructively at all times.
• Work with the senior team to provide effective on job training and coaching of new staff to help develop an highly skilled and motivated team, committed to both Hotel and departmental goals.
• To take an active role in the coaching, counselling and discipline of associates when necessary ensuring compliance with policy and procedures.
• To assist the Restaurant Manager with administartive tasks as required