Assistant Restaurant Manager

at  Melia Hotels International

“THE WORLD IS YOURS WITH MELIÁ”

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

DISCOVER SOME OF THE BENEFITS WE OFFER:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
  Be proud to belong to Meliá as we are proud of you
  We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you’re looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline.
  At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. #LI-MR1

The Assistant Restaurant Manager is responsible for below tasks and others assigned by thier departments as necessary.

• To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on colleague satisfaction and delivery of prompt, courteous service.
• Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
• During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well trained staff
• Open and close shift in accordance with Manager’s Checklist.
• Train, maintain and enforce MELIA DESERT PALM RESORT & HOTEL Service Standards
• Properly execute revenue and check control procedures on shift
• Maintain a safe and sanitary work environment for all colleagues and guests
• Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
• Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
• Be on the floor during entire meal period and ensure adequate coverage
• Ensure that only a quality product is being served
• Maintain proper colleague’s uniform standards
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Exercise station rotation to ensure stations are distributed fairly. Handle daily colleague relations (i.e. scheduling, time adjustments, etc.)
• Assist any colleague in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program.
• Encourage problem solving by colleagues through proper training and empowerment, to ensure guest satisfaction.
• Establish effective communication with colleagues to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures
• Identify and recommend incentive programs, new ideas, and methods of operations

Job Specifications:

• Must have least 2-3 years’ experience in F&B outlet management position
• College Degree or Equivalent
• Excellent working knowledge of food and beverage service
• Strong English communication and organisational skills
• Strong technical knowledge
• Analytic oriented / able to make report and analysis to improve on different levels
• Professional appearance
• Computer skills (excel, email, MICROS,)

• To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on colleague satisfaction and delivery of prompt, courteous service.
• Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
• During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well trained staff
• Open and close shift in accordance with Manager’s Checklist.
• Train, maintain and enforce MELIA DESERT PALM RESORT & HOTEL Service Standards
• Properly execute revenue and check control procedures on shift
• Maintain a safe and sanitary work environment for all colleagues and guests
• Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
• Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
• Be on the floor during entire meal period and ensure adequate coverage
• Ensure that only a quality product is being served
• Maintain proper colleague’s uniform standards
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Exercise station rotation to ensure stations are distributed fairly. Handle daily colleague relations (i.e. scheduling, time adjustments, etc.)
• Assist any colleague in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program.
• Encourage problem solving by colleagues through proper training and empowerment, to ensure guest satisfaction.
• Establish effective communication with colleagues to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures
• Identify and recommend incentive programs, new ideas, and methods of operation