Assistant Restaurant Manager

at  Pan Pacific Hotels Group

POSITION SUMMARY STATEMENT:

You are to provide assistance to the restaurant manager to efficiently administrate and organise the restaurant into a profitable outlet and increase revenue. To plan and execute the sales and promotions of the restaurant and help in the planning of marketing strategies and policies.

• To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.
• To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.
• To supervise and implement standard of service so as to maintain higher possible standard and quality.
• To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.
• To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.
• To verify and approve void checks.
• To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.
• To develop and implement training programmes for all staff working under his scope of responsibility.
• To conduct daily staff briefing and roll calls so as to provide information on outlet promotions, events, VIPs, etc.
• To participate in market survey on competitors.
• To effectively administer and organize the outlet as a profitable center and increase revenue.

Talent Profile

• Good conversational English and reasonable writing skills
• Pleasant, well groomed with outgoing personality
• Good leadership, coaching and managerial skills
• Extensive food & beverage knowledge
• High customer service focus
• Excellent interpersonal and people management abilities to develop an effective and motivated team to create memorable experience for all guests with exceptional service
• High level of flexibility and adaptability and ability
• Actively contribute to the career advancement of potential associates as part of succession planning.
• Strong team playing skills
• Act with utmost integrity
• Minimum 10 years of relevant food and beverage service experience, which will include at least 3 years’ as an assistant manager or supervisor

How to Apply
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