Assistant Retail Operations Manager - Tottenham Hotspur

at  Compass Group

ASSISTANT RETAIL OPERATIONS MANAGER - TOTTENHAM HOTSPUR

• Up to £32,000 per annum
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH’s and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby’s first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

WHO WE ARE:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions - it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ?doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

As the Assistant Retail Operations Manager, you will be at the heart of the action, ensuring smooth and efficient operations across our stadium’s retail outlets on match days and beyond. Working alongside a talented team, you will drive exceptional customer service, operational excellence, and innovation in one of the most exciting sports venues in the world.

• Lead from the Front: Support the Senior Retail Managers in managing retail operations across all 62 catering outlets
• Deliver Excellence: Maintain exceptional service standards, ensuring every fan leaves with unforgettable memories
• Team Leadership: Recruit, train, and motivate your team to deliver high performance, even under pressure
• Match-Day Magic: Oversee day-to-day operations during match days and events, ensuring efficiency and customer satisfaction
• Drive Revenue: Maximize sales opportunities while controlling costs to hit revenue targets
• Innovate: Help create new ideas and processes to enhance fan engagement and operational success