Assistant Staff Analyst - Safe Services

at  Heluna Health

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). HFH supports the Los Angeles County Homeless Initiative recommendations support the County’s effort to address and combat homelessness in the communities within Los Angeles County. Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.
In June 2022, the Los Angeles County Board of Supervisors directed HFH to collaborate with several other county departments, the CEO Homeless Initiative, and the City of Los Angeles to develop the Skid Row Action Plan (SRAP)- an intentional, and targeted plan aimed at addressing the crisis of homelessness on Skid Row which has been exacerbated over time due to decades of institutional racism. The SRAP includes several strategies to address homelessness in this area, including technical assistance and capacity building, interim housing opportunities, and coordination of placement of people experiencing homelessness (PEH) into housing.
The Assistant Staff Analyst (ASA) assigned to this role will support work related to the Safe Services Component of the SRAP. Ideal candidates will be organized, have basic knowledge of mainstream services for people experiencing homelessness, and be flexible to meet the changing needs and demands of the program. They will also be willing to be co-located at the Safe Services site as needed.

JOB QUALIFICATIONS

Three or more years of highly complex administrative experience in the health, housing, social services, or related sectors.

OTHER SKILLS, KNOWLEDGE, AND ABILITIES

• Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, Outlook, etc.
• Able to multi-task and set workload priorities for time sensitive projects/tasks.
• Ability to problem solve and make recommendations to processes, policies, etc.
• Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

• Provides technical assistance to program partners and providers on subject matter relevant to their assigned program area.
• Recommends, develops, and implements program modifications.
• Assists in the collection and analysis of data specific to program operations which may include referral source information, provider census information, and programmatic monitoring outcomes.
• Provides regular programmatic updates to stakeholders that include internal program staff, participating departments, partner agencies, contracted service providers, and other groups.
• Supports in the development of tools that aid in the performance of essential function (I.e., monitoring tools, surveys for providers, forms for referral partners, etc.),
• Conducts meetings and conference calls with relevant stakeholders to discuss operations in respective program area.
• Monitors deliverables from all partners and identifies potential data collection roadblocks and solutions.
• Other duties and special projects as assigned.