Assistant Store Leader

at  Kate Spade

CLIENT & SERVICE EXPERT:

development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients
partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store, i.e. events and marketing opportunities
ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach
ensure team is compliant will all clientele standards and thank you note program
ensure all associates complete the sales training program
model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales