Assistant Store Manager - Hampstead

at  Cubitts

40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences.
We are looking for an experienced Assistant Manager. Reporting directly to the Store Manager, you will help run the store and be a role model to deliver an exceptional customer experience.

What you’ll be responsible for:

• Supporting the store manager to deliver exceptional customer experience at all times
• Ensure the seamless running of the store by working closely with our HQ departments
• Manage all dispensing activities and be responsible for your team’s optical learning and progression
• Act as an ambassador for Cubitts, helping to educate and excite others about our mission
• Clearly communicate daily focuses to the team underpinned by our brand values
• To comfortably explain eye health, eyewear and prescription terminology to patients
• Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
• Lead and train on Cubitts Bespoke services, supported by our marketing leading technology
• Participate in weekly trade calls and monthly meetings setting focuses and goals
• Ensure company procedures are followed to protect inventory and assets
• Provide training and development for all team members
• Oversee product launches with flawless execution each time

REQUIREMENTS

Who you are:

• Aligned to and inspired by our Company Brand Values and a genuine passion for spectacles, their design and history
• 1-2 years management with optical, team building and recruitment experience
• You’re looking for a career in an exciting company where you can make a positive impact
• You show great initiative, positivity, and patience
• An excellent communicator, both written and verbal
• You thrive in a busy environment, enjoy responsibility and take pride in what you do
• You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics

• Supporting the store manager to deliver exceptional customer experience at all times
• Ensure the seamless running of the store by working closely with our HQ departments
• Manage all dispensing activities and be responsible for your team’s optical learning and progression
• Act as an ambassador for Cubitts, helping to educate and excite others about our mission
• Clearly communicate daily focuses to the team underpinned by our brand values
• To comfortably explain eye health, eyewear and prescription terminology to patients
• Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
• Lead and train on Cubitts Bespoke services, supported by our marketing leading technology
• Participate in weekly trade calls and monthly meetings setting focuses and goals
• Ensure company procedures are followed to protect inventory and assets
• Provide training and development for all team members
• Oversee product launches with flawless execution each tim