Assistant Store Manager /Sales Consultant

at  Mobilia

Mobilia, a leader in contemporary home furnishings, is looking for an Assistant Store Manager/ Sales Consultant, to join our team.
The Assistant Store Manager /Sales Consultant reports to the Store Manager. The Assistant Store Manager /Sales Consultant must ensure to always motivate and grow personnel and store sales while being the head of the customer experience. The Assistant Store Manager /Sales Consultant must support the manager in all store activities. The Assistant Manager / Sales Consultant is also responsible for the stores sales performance, thus meaning developing the team is a necessity, as well as finding ways to continuously improve.
As an sales Assistant Store Manager /Sales Consultant, you strive to create an outstanding personal experience for our customers, colleagues, and business partners and work to maintain a positive environment across all interactions.
Working at Mobilia means being part of a friendly team in a welcoming environment, open to new ideas. It means being close to senior management and being part of a dynamic company that has been in existence for more than 50 years, growing and open to continuous training of its employees.
Location: 1510 N Service Rd, Burlington, ON L7P 5C7

REQUIREMENTS:

• Demonstrate their ability to achieve goals and a strong determination to reach the objective.
• Ability to demonstrate curiosity and empathy
• Previous experience in team management in the field of sales and/or customer service is an asset and is solution oriented.
• Show the ability to maintain a positive attitude.
• Ability to work in a team environment and demonstrated ability to lead a team.
• A minimum of 2 years of experience in retail sales combined with knowledge of interior design and/or fashion industry.
• Experience managing sales in a commission environment is an asset.
• Ability to delegate, follow up and communicate with all levels of an organization.
• Good communication skills and administrative skills.
• Work independently with little supervision
• Must be available to work evenings and weekends.

ROLE AND RESPONSIBILITIES:

This position has a dual role, and act as assistant store manager and also as a sales consultant.

ASSISTANT SALES MANAGER ROLE:

• Identify and implement strategies and initiatives in order to surpass the objectives of the company (ie. Sales budget, average ticket and closing rate).
• Supervise and maintain customer service standards at the highest possible level.
• Support the manager to maintain and outperform the stores productivity and profitability, including but not limited to sales growth, staff recruitment and inventory results.
• Acting as a Manager on-duty, in the absence of the Manager, all daily store manager tasks must be performed.
• Participate in the recruitment of sales associates with a good presence and communication skills.
• Train and coach all associates to become familiar with the store products, marketing, operations, customer service, sales and growth across the organization.
• Motivate and develop the support staff to achieve store goals and objectives.
• Effectively supervise the sales area to ensure that customers are taken care of.
• Build teamwork for the entire store and ensure that all employees and clients are treated with professionalism, respect and courtesy.

SALES CONSULTANT ROLE :

• Generate sales
• Maintain a high level of customer service
• Participate in merchandising product
• Participate in the cleanliness of the store
• Assist in maintaining the professional image and design of Mobilia
• Perform other duties as required (research trends, market knowledge, customer follow-up, etc.)