Assistant Store Manager (Toronto Premium Outlets- Halton Hills)

at  Knix

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!
We are looking for an Assistant Store Manager who can help build, lead, and develop a team of associates in partnership with the Store Manager to create an inclusive environment for customers as they explore the store and Knix’s product line. Actively listening to client needs and preferences, you lead your team in delivering exceptional customer experience from the moment our guests enter the store. You are passionate about coaching and developing a team across all business areas, including but not limited to sales + service; product knowledge + brand history and operational excellence, including day-to-day operations, visuals, and merchandising; and more. You know your customers + community and have experience in building a sense of community, engaging new customers, and continuing to drive results.

QUALIFICATIONS:

• Previous experience in a retail lead/management role leading a similar size team and/or store volume.
• Ability to lead your team to drive business results and deliver excellence in the customer experience.
• Proven experience recruiting, developing, and retaining a high-performing team consistently meeting and exceeding store KPIs.
• Experience planning + executing community events both in-store and out-of-store is an asset.
• Open availability to ensure business needs are met, including evenings, weekends, and holidays.

ELIGIBILITY REQUIREMENTS

• Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
• Ability to lift and handle packages weighing up to 25lbs
• Ability to move efficiently through the store for long periods of time and as needed for an entire shift.

Please refer the Job description for details