ASSISTANT STORE MANAGER - YORK OUTLET, NORTH YORKSHIRE

at  Dr Martens

SO WHATS THE STORY - ASSISTANT STORE MANAGER - YORK OUTLET

We are looking for an engaging, inspirational Assistant Store Manager to help lead the diverse team at our fast paced York outlet store.
Our Assistant Store Manager will work in hand in hand with our Store Manager creating a strong partnership to provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr. Martens. While also focusing on your own development, you will be a driving force in cultivating a great working environment within your store always ensuring your teams well-being is at the heart of your decision making.

THE GIG - ASSISTANT STORE MANAGER - YORK OUTLET

• Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration)
• Assume complete responsibility of the store & team in absence of the Store Manager
• Take responsibility for health & safety and security issues within the store
• Achieve set KPI’s (i.e. Sales/CR/UPT) in line with the store P&L budget
• Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach to create a seamless and consistent customer experience.
• Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc.
• Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives.

At Dr.Martens your duties will go hand in hand with the below qualities;

• You’ll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same.
• You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance and support to other team members.
• Great relationship management that delivers results through effective teamwork
• You will take ownership for your own development, proactively seeking out feedback to build self-awareness.
• You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving.
• You’ll lead the way and role model on all things DE&I & wellbeing.

To be our Assistant Store Manager you should have/or be;

• Passion for our product.
• Similar experience in an Assistant Store Manager or Supervisor role, ideally within a fashion/lifestyle brand, for a few years.
• Confident in coaching, developing and mentoring teams.
• Sales oriented and able to drive others to achieve store goals and objectives.
• Demonstrates resilience, together with a solution driven mindset in a high pace environment.
• Fluency in English at a business level.
• Good IT skills – confident to use Microsoft Office and POS systems.

• You’ll be a proud custodian to our culture, embodying what we stand for and encouraging others to do the same.
• You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance and support to other team members.
• Great relationship management that delivers results through effective teamwork
• You will take ownership for your own development, proactively seeking out feedback to build self-awareness.
• You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving.
• You’ll lead the way and role model on all things DE&I & wellbeing