Assistant Supervisor

at  Fortem Solutions Ltd

THE PROJECT

Job responsibilities: • Learn the supervisor role, systems, and technical aspects of identifying damp and mould issues. • Recommend appropriate repairs and remedial work for damp and mould cases. • Stay motivated to meet team targets and deliver excellent service. • Work flexibly to meet business needs, client contracts, and operational requirements. • Follow processes and monitor service delivery against the service level agreement (SLA). • Serve as an ambassador for Fortem’s service standards and behaviours. • Respond promptly to damp and mould case priorities and always deliver on promises. • Comply with all internal and external policies, including client-specific damp and mould repair protocols.

PERSONAL QUALITIES

At Fortem we look for a balance of skills and experience but just as important to us are your values and behaviours. We are looking for people to join our team aligned to our values which are: loyal & united, honest & trustworthy, take responsibility, be proud, and listen & act. If you are passionate about what you deliver, and willing to go the extra mile then come and join our Fortem team, and become a great ambassador of our business.

ABOUT US

Here at Fortem we are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years. Above everything else you will be joining a values based business: our values are at the centre of every activity we undertake. Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective markets.
Job Reference: FOR0369

We are currently recruiting for an Assistant Supervisor to join our Damp and Mould team based in Birmingham. In this role, you’ll collaborate closely with our experienced Supervisors to oversee work-in-progress (WIP) and planned improvement projects. You will also be working closely with Planners regarding effective scheduling of work. This role is primarily office based with regular visits to site in the south Birmingham area.