Assistant Vice President (Call Centre & Operations)
at Search Index PTE LTD
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Oct, 2024 | USD 12000 Monthly | 28 Jul, 2024 | 7 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
The Role
- Oversee the Call Centre and Operations Departments, ensuring exceptional service delivery
- Develop and implement policies, procedures, and standards
- Manage daily operations to ensure smooth and efficient service delivery
- Analyze data to provide insights, prepare and present detailed reporting to the management
- Prepare tender papers and procurement specification
- Writing of board papers and present to the management
- Regular presentation in the Board meetings
The Person:
- Possess a Degree with at least 7 years of relevant working experience in Business Operations / Call Centre
- Experienced in writing Management / Board papers, Tender, formal reporting
- Strong in presentation and communication skills
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date
We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.
Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R110507
Responsibilities:
- Oversee the Call Centre and Operations Departments, ensuring exceptional service delivery
- Develop and implement policies, procedures, and standards
- Manage daily operations to ensure smooth and efficient service delivery
- Analyze data to provide insights, prepare and present detailed reporting to the management
- Prepare tender papers and procurement specification
- Writing of board papers and present to the management
- Regular presentation in the Board meeting
REQUIREMENT SUMMARY
Min:7.0Max:12.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Singapore, Singapore
