Assistant Vice President, Operational Resilience Analyst

at  MUFG United Kingdom BTMU

DO YOU WANT YOUR VOICE HEARD AND YOUR ACTIONS TO COUNT?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Responsible for supporting the Team Lead with:

• Developing, implementing and embedding the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives, with a particular focus on Governance and MI.
• Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to reporting is achieved
• Project management skills to track project deliverables, risks and issues through the lifecycle of the project.
• Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
• Understands complex data mapping projects linking new and established data sources to reporting & dashboarding.
• Can drive User Acceptance Testing across the business including the roll out of training.
• Produces and maintains project documentation through implementation to ensure traceability.
• Can lead in establishing solutions with stakeholders to any issues raised through the project delivery.
• Ensuring adherence to HQ Tokyo and Local BCM governance activities

The role will work closely with the Operational Resilience Team Lead and Programme team to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities.
The role holder will have detailed knowledge of the Operational Resilience consultation papers (Dec 2019), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation.

WORK EXPERIENCE

• Experience:
• implementing new software tools into organisations.
• data mapping projects to produce reporting and dashboarding.
• taking functional and non-functional business requirement for tooling and implementing them.
• working closely with technology stakeholders.
• knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).
• implementing an Business Continuity tooling solution (preferred).
• Previously employment experience in:
• the UK Financial sector
• UK Regulatory experience in Operational Resilience or Risk Management areas.
• Good knowledge and understanding of:
• UK Regulatory policy statements on Operational resilience and Third Party Risk Management.
• Operational Resilience
• Business Continuity and Disaster Recovery
• Crisis and Incident Management

SKILLS AND EXPERIENCE

• Technical/Functional Skills:
• Project management skills to track project deliverables, risks and issues through the lifecycle of the project.
• Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
• Understands complex data mapping projects linking new and established data sources to reporting & dashboarding.
• Can drive User Acceptance Testing across the business including the roll out of training.
• Produces and maintains project documentation through implementation to ensure traceability.
• Can lead in establishing solutions with stakeholders to any issues raised through the project delivery.
• Experience in planning for and delivering regulatory change and transformation
• Communication & influencing skills
• Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation
• Ability to build collaborative relationships across the business, working closely with internal customers
• Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables
• Project Management skills
• Experience in identifying and resolving risks and issues, or prompt escalation to programme manager if they are not able to be resolved
• Project management knowledge and experience to drive focus on effective and timely delivery of activities, managing the critical path and reporting regularly on status of deliverables
• Ability to work with team members to develop solutions to complex problems and makes recommendations to the Programme leaders and SteerCo.
• No qualifications required; qualified through experience

.Where required, the role holder will also:

• Support the Head of Operational Resilience with the Operational Resilience Committee (OReC), Focus and Working Groups.
• Contribute to the Operational Resilience team’s (OReT) performance, ensuring compliance with the organisations governance policies and procedures.
• Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
• Develop and deliver short and the medium term objectives/actions within the ORe framework.
• Ensure that the ORe objectives are in line with the agreed budget, including training & expectations.
• Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
• Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively.
• Develop and enhance staff training as required.
• Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally.

PERSONAL REQUIREMENTS

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly
• The ability to understand and manage the needs of a diverse and extensive group of stakeholders
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurised environment
  We are open to considering flexible working requests in line with organisational requirements.
  MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
  We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law

KEY RESPONSIBILITIES

Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives. Specific responsibilities include:

• Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels.
• Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations.
• Establish and manage the process to monitor the resilience of important business services and critical resources:
• Define and manage metrics to monitor resilience of IBS and critical resources;
• Coordinate activity to assess resilience of critical resources that support each IBS (e.g. monthly attestations);
• Establish and produce informative dashboard to provide reports to stakeholders and senior management
• Support process to assess vulnerabilities, and define and deliver remedial actions:
• Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
• Help the business to define appropriate remedial actions;
• Track delivery of actions and review evidence of gap closure.
• Participate in establishing and managing the creation the Regulatory Self-Assessment:
• Coordinate the annual regulatory self-assessment;
• Coordinate internal governance and approval (incl. Board approval).
• Take a lead role in coordinating the governance of Operational Resilience, preparing papers for relevant committees and ensuring issues are escalated appropriately.
• Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region.
• Coordinate London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR;
• Actively supporting the Incident Management Team and Senior Management with:
• Timely coordinating response to all emergency incidents,
• Ensuring actions for staff safety as a priority.
• Responsible for maintaining robust CM plans and CM training activities (IMT, ET, BC Coordinators)
• Support One MUFG’s delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG’s strategic objectives.

Responsible for supporting the Team Lead with:

• Developing, implementing and embedding the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives, with a particular focus on Governance and MI.
• Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to reporting is achieved
• Project management skills to track project deliverables, risks and issues through the lifecycle of the project.
• Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
• Understands complex data mapping projects linking new and established data sources to reporting & dashboarding.
• Can drive User Acceptance Testing across the business including the roll out of training.
• Produces and maintains project documentation through implementation to ensure traceability.
• Can lead in establishing solutions with stakeholders to any issues raised through the project delivery.
• Ensuring adherence to HQ Tokyo and Local BCM governance activitie

.Where required, the role holder will also:

• Support the Head of Operational Resilience with the Operational Resilience Committee (OReC), Focus and Working Groups.
• Contribute to the Operational Resilience team’s (OReT) performance, ensuring compliance with the organisations governance policies and procedures.
• Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
• Develop and deliver short and the medium term objectives/actions within the ORe framework.
• Ensure that the ORe objectives are in line with the agreed budget, including training & expectations.
• Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
• Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively.
• Develop and enhance staff training as required.
• Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally