Assistant Vice President, Operational Resilience Governance & MI (12 Month

at  MUFG United Kingdom BTMU

DO YOU WANT YOUR VOICE HEARD AND YOUR ACTIONS TO COUNT?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia.. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vison to be the world’s most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG’s global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group’s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan’s leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan’s largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.

WORK EXPERIENCE REQUIRED:

• Experience:
• Working in a governance environment
• understanding of ServiceNow Operational resilience module used in the organisations (preferred).
• Understanding of JIRA used to track deliverables
• knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).
• Creating PowerPoint presentations
• Previously employment experience in:
• the UK Financial sector
• UK Regulatory experience in Operational Resilience or Risk Management areas.
• Good knowledge and understanding of:
• UK Regulatory policy statements on Operational resilience and DORA EU regulations
• Operational Resilience
• Business Continuity and Disaster Recovery
• Crisis and Incident Management

SKILLS AND KNOWLEDGE REQUIRED:

• Technical/Functional Skills:
• Tracking deliverables, risks and issues through the lifecycle.
• Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
• Maintaining Policies, Framework, Procedure documents and rolling out training to stakeholders as required
• Producing PowerPoint slides for senior management forums and committees
• Communication & influencing skills
• Advocate for operational resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of operational resilience throughout the organisation
• Ability to build collaborative relationships across the business, working closely with internal customers
• Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables
• Management skills
• Experience in identifying and resolving risks and issues, or prompt escalation to programme manager if they are not able to be resolved
• Knowledge and experience to drive focus on effective and timely delivery of activities, managing the critical path and reporting regularly on status of deliverables
• Ability to work with team members to develop solutions to complex problems and makes recommendations.
• No qualifications required; qualified through experience

PERSONAL REQUIREMENTS

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly
• The ability to understand and manage the needs of a diverse and extensive group of stakeholders
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• Excellent Microsoft office Skills – in particular PowerPoint
• A calm approach, with the ability to perform well in a pressurised environment
  We are open to considering flexible working requests in line with organisational requirements.
  MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
  We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law

MAIN PURPOSE OF THE ROLE

Responsible for supporting the Governance and Change Lead with:

• Ensuring all documentation related to operational resilience is updated in line with governance and regulatory requirements
• Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to reporting is achieved
• To track and report deliverables, risks and issues through the lifecycle Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
• Understands complex data mapping projects linking new and established data sources to reporting & dashboarding.
• Lead in establishing solutions with stakeholders to any issues raised through various forums, meetings etc .
• Creating PowerPoint presentations for various forums and committees
• Writing minutes on the back of forums and committees
• Ensuring adherence to governance activities
• Data quality gap identification and remediation across the operational resilience data requirements.
• Management of change activities that could materially impact an Important Business Service (IBS) or Critical or Important function

The role will work closely with the Operational Resilience Governance and Change Lead to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities.
The role holder will need knowledge of the FCA/PRA Operational Resilience Policy Statements (March 2021), as well as the DORA EU regulations and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation.

KEY RESPONSIBILITIES

Responsible for supporting the Governance and Change Management Lead on developing, embedding and managing the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives. Specific responsibilities include:

• Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels.
• Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations.
• Establish and manage the process to monitor the resilience of important business services (IBS’s), Critical Important Functions (CIF’s) and their supporting resources/critical assets:
• Manage metrics to monitor resilience of IBS’ and CIF’s;
• Coordinate activity to assess resilience of critical resources/assets
• Establish and produce informative PowerPoint slide to provide reports to stakeholders and senior management
• Support process to assess vulnerabilities, and define and deliver remedial actions:
• Support the business areas with tracking weaknesses and vulnerabilities in resilience;
• Track delivery of actions and review evidence of gap closure.
• Participate in establishing and managing the creation the Regulatory Self-Assessment:
• Support with the creation of the annual regulatory self-assessment;
• Coordinate internal governance and approval (incl. Board approval).
• Take a lead role in coordinating the governance of Operational Resilience, preparing papers for relevant committees and ensuring issues are escalated appropriately.
• Support One MUFG’s delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG’s strategic objectives.

WHERE REQUIRED, THE ROLE HOLDER WILL ALSO:

• Support the Head of Operational Resilience with the Operational Resilience Committee, Focus and Working Groups.
• Contribute to the Operational Resilience team’s performance, ensuring compliance with the organisations governance policies and procedures.
• Support compliance to the operational resilience framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
• identify/escalate appropriate actions to improve the overall reporting for the function.
• Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their operational resilience weaknesses and concerns are addressed proactively.
• Support and enhance staff training as required.
• Provide regular updates on progress under the operational Resilience framework and other key forums/committees.
• Contribute to the operational resilience governance for business activity to influence business strategy for the region and globally.